Manager, Customer Enablement Engineering, Networking

What you'll do

• Manage and lead a team of customer enablement engineers for NVIDIA-Cumulus Linux.
• Identify where NVIDIA platforms and software provide business and technical value to customer architectures.
• Act as the primary point of contact for resolving critical and complex customer support cases.
• Coordinate with product and engineering groups to align roadmaps and jointly shape partner solutions.
• Analyze customer-found defects to identify test gaps and ensure coverage in regression testing.
• Guide team members in crafting career development plans and setting achievable performance goals.
• Collaborate with internal engineering groups to identify, report, and resolve issues found during testing.

What we're looking for

• B.S. degree or equivalent experience in Engineering, Computer Science, or a related field.
• Proven experience in Software Quality Engineering and Customer Engagements.
• 5+ years of management experience leading a team of 5+ engineers.
• Hands-on experience with Layer 2 and Layer 3 protocols such as MLAG, VLAN, STP, OSPF, BGP, and EVPN.
• Proficiency in Python or other scripting languages and experience with Unix or Linux-based operating systems.
• Experience using test tools from Ixia or Spirent and working with test management tools.
• Deep competence in Data Center networking technologies and cloud-native technologies (preferred).
• Experience with CI methodology and tools like Git, Gerrit, and Jenkins (preferred).