Staff Technical Support Engineer, Mainframe
Broadcom
Quick summary
Market check
How this pay compares to similar roles
This role pays less than 96% of similar roles. Most pay $145,550–$219,125 — the shaded band above. At the midpoint, this role pays about $95k versus about $182k for comparable roles.
Based on 240 similar postings.
Employer
Broadcom is a global semiconductor and infrastructure software company that designs and markets a wide range of networking, storage, and wireless connectivity solutions. Industry: Semiconductors & Infrastructure Software
Broadcom currently has 223 open roles on FindRole.
Listed pay typically runs $121,900–$195,000 across 160 roles with salary data.
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At a glance
The Mainframe Technical Support Engineer - Storage Management role involves providing technical support for complex issues involving Mainframe Storage Management software to ensure customers achieve their desired business outcomes. You will manage multiple concurrent cases, analyze customer data, and perform research to formulate solutions while collaborating with team members on case management. Day-to-day tasks include investigating product defects using logs, traces, dumps, debuggers, and scripts, as well as maintaining lab environments to replicate issues. The role requires expertise in Mainframe operations or systems programming involving z/OS, z/VM, and z/VSE, along with knowledge of JCL, ISPF, REXX, USS, SMP/E, and zOSMF. You will work with disk, virtual tape, and physical tape technologies including DFHSM, DFSMS, RMM, CA 1 Flexible Storage, Vantage, Disk Backup and Restore, Allocate, and utilities like IEBCOPY, IDCAMS, and IEBGENER.
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