Lead Technical Program Manager, Workplace Services

JPMorgan Chase

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Quick summary

Work type: On-site
Location: Jersey City, NJ
Employment: Full-time
Posted: 2 days ago
Freshness: Confirmed live today
Nearby: 99+ roles within 25 mi

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Similar $190k

$134k $246k

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About JPMorgan Chase

JPMorgan Chase & Co. is a global financial services firm and one of the largest banks in the world, offering investment banking, commercial banking, asset management, and consumer financial services.

JPMorgan Chase currently has 1238 open roles on FindRole.

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At a glance

TL;DR · Lead Technical Program Manager, Workplace Services

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The Lead Technical Program Manager / Workplace Services joins the Corporate Sector - Employee Platforms team to drive the delivery of complex technology projects and programs. This role involves developing comprehensive project plans that incorporate technical requirements, resource allocation, and timelines to ensure on-time delivery. You will identify and mitigate risks, manage budgets, and lead high-performing teams while collaborating with engineering, product, and business stakeholders. Key responsibilities include championing agile delivery practices and utilizing enterprise-authorized AI capabilities for program planning, risk synthesis, and reporting. Required skills include technical program management, stakeholder management, and analytical reasoning. You will specifically manage vendor operations and workplace services, focusing on breaking down operational objectives into manageable tasks while ensuring all AI-assisted outputs are validated for data sensitivity and accuracy.

Skills

Agile AI Program Management Risk Management RAID Contract Lifecycle Management Vendor Operations Workplace Services Data Sensitivity Governance Continuous Improvement

What you'll do

Develop and execute comprehensive project plans including technical requirements, resource allocation, and timelines.
Use enterprise-authorized AI capabilities to accelerate program planning, risk synthesis, and executive updates.
Identify and mitigate project risks by proactively addressing roadblocks and implementing contingency plans.
Define program scope, objectives, and deliverables with cross-functional engineering, product, and business stakeholders.
Use analytical reasoning to assess program performance and implement data-driven optimizations.
Champion agile delivery practices and foster a culture of continuous learning and innovation.
Promote reuse-first, AI-assisted practices for program governance and reporting with human review.
Manage resources, budgets, and high-performing teams to ensure on-time delivery of technology solutions.

What we're looking for

5+ years of experience in technical program management leading complex projects in a large organization.
Experience using enterprise-authorized AI capabilities for program management workflows with strong validation habits and data sensitivity awareness.
Ability to review and validate AI-assisted plans, risks, and recommendations while following data handling expectations.
Advanced expertise in stakeholder management to establish relationships and influence decision-making across cross-functional teams.
Experience in program management for vendor operations and workplace services.
Proven track record of managing resources, budgets, and high-performing teams in a fast-paced, agile environment.
Proficiency in applying analytical reasoning and problem-solving to break down business, technical, or operational objectives.
Contract lifecycle management, engagement management, and critical thinking skills (preferred).

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