Lead Systems Operations Engineer

Wells Fargo

Hybrid Actively hiring
Charlotte, NC Posted 16 days ago

At a glance

AI generated

TL;DR

Wells Fargo is hiring a Lead Systems Operations Engineer to join their Global Payments and Liquidity Technology team within Commercial and Corporate & Investment Banking Technology. This senior-level position focuses on embedding Site Reliability Engineering practices into high-value payment platforms, ensuring they are resilient, scalable, and observable from design through early life support. The engineer will lead capacity and performance testing, define non-functional requirements, and ensure robust exception handling for event-driven flows. They will collaborate with Application Engineering, Architecture, and Service Operations teams to stabilize services post-release, driving end-to-end observability and continuous service improvement. Required qualifications include 5+ years of Systems Engineering experience, 3+ years in Kubernetes, and a strong background in application support. Desired skills encompass CI/CD automation, Spring Boot frameworks, MongoDB and Redis data stores, and experience with high-value payment systems like SWIFT and CHIPS.

Skills

Kubernetes CI/CD Spring Boot MongoDB Redis Distributed tracing Metrics Logging SLO tooling BlazeMeter Chaos Monkey Python Java AWS Azure Git Jenkins PostgreSQL Docker Terraform

What you'll do

  • Lead complex initiatives providing high-level systems consultation to support enterprise objectives.
  • Analyze technical challenges related to core business solutions, recommending enhancements for stability and scalability.
  • Make informed decisions on system changes to ensure alignment with business needs and operational goals.
  • Consult engineering teams on change design, applying knowledge of technical process controls and architectural considerations.
  • Drive end-to-end observability, SLOs, and error budgets to reduce risk and improve reliability of payment platforms.

What we're looking for

  • 5+ years of Systems Engineering or Technology Architecture experience
  • 3+ years of application support and Kubernetes platform experience
  • Strong experience in SRE, Production Engineering, or Service Transition
  • Experience with high-value payment systems and their operational risks
  • Ability to collaborate on complex technical challenges and system enhancements
  • Expertise in CI/CD automation, progressive delivery, and reliability-as-code concepts
  • Knowledge of distributed tracing, metrics, logging, and SLO tooling

Market check

Salary context

This listing doesn't show a salary. Similar roles on FindRole typically pay $130,100–$205,000.

Peer median band

$130,100$205,000

Median floor and ceiling across peers.

Typical midpoint (25–75%)

$140,500$195,250

Middle half of comparable postings.

Based on 239 comparable postings.

* 240 is the maximum number of comparable postings sampled.

Employer

About Wells Fargo

Wells Fargo & Company is one of the largest banks in the United States, providing banking, investment, mortgage, and consumer and commercial finance products and services nationwide. Industry: Banking & Financial Services

Wells Fargo currently has 26 open roles on FindRole.

Listed pay typically runs $159,000–$305,000 across 16 roles with salary data.

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View all roles at Wells Fargo

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