IT Solutions Analyst

What you'll do

• Convert business requirements into functional and technical specifications to design appropriate solutions.
• Perform and document software application configuration, coding, and data conversions.
• Execute unit, integration, performance, and acceptance testing using standard tools.
• Monitor complex production systems to ensure continuous performance and determine necessary modifications.
• Provide IT service support to GIS customers while adhering to service level agreements.
• Perform system analysis and debugging to identify root causes of program problems.
• Design, prototype, and architect software solutions for facilities and IT systems.
• Troubleshoot software problems and communicate with internal customers to understand project requirements.

What we're looking for

• Demonstrates conceptual knowledge of theories, practices, and procedures within the discipline.
• Possesses electrical and/or building construction knowledge or experience.
• Possesses computer science knowledge or basic programming skills.
• Analyzes business requirements to convert them into functional and technical specifications.
• Performs software application configuration, coding, and executes unit, integration, performance, and acceptance testing.
• Designs, prototypes, and architects software solutions and services for facilities and IT systems.
• Troubleshoots software problems of limited difficulty and performs system analysis and debugging.
• Communicates with internal customers to understand project requirements and provides support services to GIS customers.