Head of Wealth Data & Analytics Production Management, Director

Citi

Confirmed live yesterday High trust
Hybrid

Quick summary

Work type
Hybrid
Location
Jersey City, NJIrving, TX
Salary
$170,000–$300,000 / yr
Posted
23 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $241k
This role $235k
$154k most similar roles pay here $316k

This role pays less than 54% of similar roles. Most pay $205,150–$276,723 — the shaded band above. At the midpoint, this role pays about $235k versus about $241k for comparable roles.

Based on 240 similar postings.

Employer

About Citi

Citi is one of the world’s most trusted financial institutions, proudly serving millions of customers across the United States.

Citi currently has 256 open roles on FindRole.

Listed pay typically runs $140,080–$210,120 across 238 roles with salary data.

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At a glance

TL;DR · Head of Wealth Data & Analytics Production Management, Director

As the Global Head of Wealth Data & Analytics Production Management - Director, you will serve as the global single point of accountability for the Wealth Data support organization within the CIO Production Management team. You will lead a distributed team of up to 80 professionals providing Level 1 and Level 2 support for an enterprise-critical platform that delivers real-time analytics and foundational data to wealth management businesses. Your role involves transforming production environments by integrating Generative AI, automation, and Site Reliability Engineering practices to enhance operational resilience. You will manage the global budget, oversee vendor relationships, and ensure compliance with regulatory standards. Key technical competencies include experience with relational and NoSQL databases, middleware, microservices, and cloud-native environments like AWS or OpenShift. You will solve complex challenges regarding data integrity and high-volume transaction processing for ultra-high-net-worth clients.

What you'll do

  • Lead a globally distributed team of up to 80 professionals across multiple regions to support wealth data platforms.
  • Implement Generative AI and automation technologies to transition from reactive to proactive production management.
  • Serve as the primary escalation point for major incident recovery and root-cause investigations.
  • Manage the global production budget and vendor relationships to optimize total cost of ownership.
  • Enforce strict change governance standards to ensure technical updates prioritize long-term platform stability.
  • Develop and implement SLA/KPI frameworks to improve operational efficiency and service levels.
  • Ensure compliance with global regulations and corporate policies regarding risk and control management.

What we're looking for

  • Bachelor's degree, university degree, or equivalent experience.
  • 10+ years of industry-relevant experience in Production Management, Site Reliability Engineering (SRE), or Technology Operations within a complex, global financial services environment.
  • Proven track record of successfully managing large, globally distributed teams across multiple time zones.
  • Demonstrated experience applying Generative AI, machine learning, or advanced automation to optimize operational processes.
  • Strong conceptual understanding of prompt engineering and AI-driven operations.
  • Deep understanding of enterprise data solutions, analytics platforms, and wealth management workflows.
  • Familiarity with modern technology stacks including relational/NoSQL databases, middleware, microservices, and cloud-native environments (AWS/OpenShift).
  • Strong financial planning, budgeting, and cost-discipline capabilities.

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