Field Engineer - Emergency Call Handling - US Remote with Travel

Motorola Solutions

Remote Actively hiring Verified listing
Remote (North Carolina, Us Offsite, US) Posted 13 days ago $75,000–$85,000 / year
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At a glance

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TL;DR

The Emergency Call Handling (ECH) Field Engineer position at the Software Enterprise Deployment and Integration team involves deploying and supporting Motorola’s on-premise and cloud-hosted ECH solutions for public safety customers. This role requires extensive travel, with over 75% of time spent on-site configuring systems, testing environments, and providing post-cut support. The field engineer will configure hybrid cloud and SaaS-based applications, troubleshoot connectivity issues, document changes, and maintain expertise in emerging cloud-native technologies. Preferred skills include a Bachelor's degree in Engineering or IT, experience with Azure and AWS, and certifications like AWS Cloud Practitioner or Microsoft Certified: Azure Fundamentals. Technical proficiency in server virtualization, database servers, network switches, firewalls, and Linux is essential, along with strong critical thinking and problem-solving abilities.

Skills

AWS Azure VMware ESXi Microsoft Hyper-V Microsoft SQL Server Windows Server Linux Cisco IOS Routers Firewalls Fortinet FortiGate CompTIA Network+ CompTIA Security+ CI/CD

What you'll do

  • Performs system configuration for all supported ECH solutions, including hybrid cloud and SaaS-based applications.
  • Conducts site verification testing before cutting a site into production.
  • Troubleshoots connectivity issues between local infrastructure and cloud-hosted environments.
  • Documents changes to the solution during implementation, including API integrations.
  • Ensures timely resolution of installation and quality issues.
  • Participates in development and approval of Methods of Procedure for migrations and upgrades.

What we're looking for

  • Bachelor's degree in Engineering, IT, Software Engineering, or Technology.
  • 3+ years of experience deploying and integrating complex IP products and systems.
  • Experience with cloud platforms (Azure, AWS) and deployment models.
  • Proficiency in server virtualization (VMware ESXi, Microsoft Hyper-V).
  • Knowledge of database servers (Microsoft SQL Server 2008 R2/2012/2016).
  • Strong networking skills including Cisco IOS switches and Fortinet FortiGate firewalls.
  • Ability to troubleshoot cloud-based applications and connectivity issues.

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $151k
This role $80k
$61k most similar roles pay here $204k

This role pays less than 97% of similar roles. Most pay $117,700–$185,000 — the shaded band above. At the midpoint, this role pays about $80k versus about $151k for comparable roles.

Based on 240 similar postings.

Employer

About Motorola Solutions

Motorola Solutions, Inc. (NYSE: MSI) is a leading American technology company providing mission-critical communications, video security, and analytics for public safety and enterprise customers.

Motorola Solutions currently has 94 open roles on FindRole.

Listed pay typically runs $110,000–$150,000 across 81 roles with salary data.

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