Executive IT Support Liaison

Thermo Fisher

Remote

Quick summary

Work type
Remote
Location
Waltham, MA
Salary
$91,700–$122,200 / yr
Posted
46 days ago

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $160k
This role $107k
$79k most similar roles pay here $206k

This role pays less than 88% of similar roles. Most pay $129,575–$190,250 — the shaded band above. At the midpoint, this role pays about $107k versus about $160k for comparable roles.

Based on 239 similar postings.

Employer

About Thermo Fisher

Thermo Fisher Scientific is the world leader in serving science, providing analytical instruments, equipment, reagents, consumables, software, and services for life sciences research, pharmaceutical manufacturing, and diagnostics. Industry: Life Sciences & Laboratory Equipment

Thermo Fisher currently has 9 open roles on FindRole.

Listed pay typically runs $130,000–$177,500 across 6 roles with salary data.

Most-posted roles

View all roles at Thermo Fisher

At a glance

TL;DR · Executive IT Support Liaison

As an Executive IT Support Liaison at Thermo Fisher Scientific, you will join a dynamic team dedicated to supporting the organization’s executive leadership. Your primary responsibility is to provide top-tier technical support and manage technology for high-level executives, ensuring seamless operations across Windows 11, Office365, Microsoft Teams, iOS devices, and more. You will deploy equipment, troubleshoot issues, maintain security protocols, and document processes while fostering strong relationships with executive colleagues. This role requires a blend of technical expertise in ServiceNow, PowerBI, and video conferencing hardware, along with excellent communication skills to deliver white-glove service. With a focus on innovation and adaptability, you will contribute to the company’s mission of making the world healthier, cleaner, and safer through cutting-edge technology solutions.

What you'll do

  • Provide dedicated IT support and troubleshooting for high-level executives.
  • Monitor ticketing systems and executive support dashboards to ensure timely assistance.
  • Deploy and maintain technology equipment including workstations, phones, and A/V devices.
  • Advise on technology standards and perform preventative maintenance according to global guidelines.
  • Assist leadership team during meetings with setup and monitoring of technical requirements.

What we're looking for

  • Superior work ethic with a "customer first" attitude
  • Experience in deploying and supporting Windows 11, Office365, and Microsoft Teams
  • Proficiency in ServiceNow, PowerBI, and video conferencing hardware
  • Ability to provide white-glove treatment and build relationships with colleagues
  • Innovative problem-solving skills and adaptability in high-pressure situations
  • Bachelor’s degree in a technical or related field preferred but not required

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