This role pays less than
76%
of similar roles. Most pay
$131,000–$213,375
— the shaded band above.
At the midpoint, this role pays about
$131k
versus about
$172k
for comparable roles.
Based on 240 similar postings.
Employer
About Electronic Arts
Electronic Arts is a global leader in digital interactive entertainment, developing and publishing games for consoles, mobile, and PC under franchises including FIFA, Madden NFL, The Sims, Apex Legends, and Battlefield.
Electronic Arts currently has
75 open roles
on FindRole.
Listed pay typically runs
$122,300–$184,000
across 41 roles with salary data.
As a Senior Executive IT Support Specialist II at Electronic Arts Information Technology (EA IT) in Redwood Shores, CA, you will serve as a trusted technical partner to EA’s senior leaders and their assistants, providing white-glove technology support across endpoint devices, collaboration platforms, executive meeting spaces, and high-priority events. Your daily responsibilities include troubleshooting complex issues, preparing technology for critical meetings and events, documenting processes in ServiceNow, and collaborating with global IT teams to ensure a seamless executive support experience. You will leverage expertise in Windows, macOS, iOS/Android, Microsoft 365, Zoom, Slack, Google Workspace, Intune, Jamf, and SCCM while maintaining discretion and exercising sound judgment in high-pressure situations. This role requires 6–8+ years of IT support experience, including executive-level support, along with strong troubleshooting skills and the ability to communicate technical solutions effectively to both technical and non-technical audiences.
Windows 11
Office365 Products
Microsoft Teams
iOS devices
ServiceNow
PowerBI
Macs
Dell PCs
Video Conferencing hardware
Townhall/Event Production
iPhone/iPad
Windows
macOS
enterprise applications
productivity tools
collaboration platforms
networking fundamentals
user account management
IT security best practices
IT service management tools
ticketing systems
AI/ML
intelligent automation
CI/CD
Docker
Kubernetes