Executive Director, Content Platform

JPMorgan Chase

Confirmed live today High trust

Quick summary

Work type
On-site
Location
Wilmington, DENew York, NYColumbus, OH
Employment
Full-time
Posted
10 days ago
Freshness
Confirmed live today

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Similar $245k
$174k $301k
below market most similar roles pay here above market

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About JPMorgan Chase

JPMorgan Chase & Co. is a global financial services firm and one of the largest banks in the world, offering investment banking, commercial banking, asset management, and consumer financial services.

JPMorgan Chase currently has 1219 open roles on FindRole.

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At a glance

TL;DR · Executive Director, Content Platform

The Executive Director - Content Platform joins the Digital Channels team to own the strategy and roadmap for an enterprise content platform. This role involves leading a team of 15–20 people to transform how teams and agents deliver high-quality content with strong governance, reliability, and personalization. Key responsibilities include managing the product development lifecycle from discovery through delivery, establishing reusable delivery patterns, and driving the evolution of agentic capabilities like authoring workflows and component models. The position requires expertise in enterprise content management, metadata, taxonomy, and publishing processes. You will use analytical skills to define KPIs for adoption and reliability while ensuring risk, privacy, and security requirements are embedded into workflows. This role solves the business problem of improving publishing speed and consistency across a regulated environment.

What you'll do

  • Own the enterprise content platform vision, roadmap, and prioritization to improve publishing speed and reliability.
  • Lead end-to-end platform product execution from initial discovery through final delivery and new capability rollout.
  • Build, mentor, and scale a product team of 15–20 people with clear roles and operating cadences.
  • Drive the evolution of agentic capabilities, authoring workflows, content governance, and self-service enablement.
  • Establish platform standards and reusable delivery patterns to accelerate adoption across various teams.
  • Define and manage KPIs to demonstrate platform value and guide investment decisions.
  • Embed risk, privacy, and security requirements into platform workflows to improve auditability and compliance.
  • Partner with engineering to strengthen platform resiliency and manage incident and problem management themes.

What we're looking for

  • Formal training or certification on product management concepts and 10+ years of applied experience.
  • Demonstrated experience owning platform strategy, roadmaps, and outcomes for enterprise-scale products used by diverse teams.
  • Strong expertise across the product development lifecycle, including discovery, value definition, delivery, and ongoing optimization.
  • Proven ability to lead and coach managers and senior product leaders while building a high-performance culture.
  • Deep experience with enterprise content management capabilities, including workflow, metadata, taxonomy, governance, publishing, and integrations.
  • Executive-level communication skills with a track record of influencing decisions across technology and business stakeholders.
  • Strong analytical and problem-solving skills, including defining success metrics and using data to drive prioritization and outcomes.
  • Experience leading platform products in federated delivery models, modernization programs, or regulated environments (preferred).

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