ETL Application Support Analyst

Citi

Confirmed live yesterday Trusted
Remote

Quick summary

Work type
Remote
Location
Tampa, FL
Salary
$87,280–$130,920 / yr
Posted
25 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $143k
This role $109k
$77k most similar roles pay here $179k

This role pays less than 82% of similar roles. Most pay $116,465–$169,500 — the shaded band above. At the midpoint, this role pays about $109k versus about $143k for comparable roles.

Based on 240 similar postings.

Employer

About Citi

Citi is one of the world’s most trusted financial institutions, proudly serving millions of customers across the United States.

Citi currently has 256 open roles on FindRole.

Listed pay typically runs $140,080–$210,120 across 238 roles with salary data.

Most-posted roles

View all roles at Citi

At a glance

TL;DR · ETL Application Support Analyst

The ETL Application Support Analyst serves as a seasoned professional within the Applications Support team, providing technical and business support for firm applications. The role involves maintaining systems post-development to ensure stability, quality, and functionality while performing start of day checks, continuous monitoring, and risk reconciliations. Key responsibilities include managing application environments, developing technical documentation, identifying security vulnerabilities, and coordinating with developers to prioritize bug fixes and tooling requirements. The candidate will utilize a specific technical stack including Ab Initio for ETL development, Oracle database support, and Unix systems. Experience in data warehouse applications is required to solve complex problems within the finance domain. This position requires advanced analytical skills to resolve issues under service level agreements while acting as a subject matter expert and mentor to junior team members in a high-impact environment.

What you'll do

  • Provide technical and business support for users of firm applications to ensure stability, quality, and functionality.
  • Perform daily system monitoring, start-of-day checks, and risk reconciliations to maintain operational continuity.
  • Identify, assess, and escalate production issues and security vulnerabilities to management in a timely manner.
  • Develop and maintain technical documentation and knowledge base content for application support procedures.
  • Define scope and objectives for complex application enhancements and coordinate with development teams for bug fixes.
  • Act as a subject matter expert and coach for junior analysts while serving as a liaison between users and vendors.
  • Manage project initiatives focused on improving system efficiency, stability, and overall performance.

What we're looking for

  • Bachelor's degree or equivalent experience.
  • 4+ years of experience in an Application Support role.
  • 3+ years of ETL (Ab Initio) development and/or support experience.
  • 3+ years of Oracle database support experience.
  • 3+ years of Unix support experience.
  • 3+ years of data warehouse application development or support experience.
  • Experience installing, configuring, or supporting business applications.
  • Finance domain experience (preferred).

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