Epic Analyst, MyChart/Care Everywhere, Care Link

University of Miami

Confirmed live today High trust

Remote

Quick summary

Work type: Remote
Location: Miami, FL
Employment: Full-time
Posted: 7 days ago
Freshness: Confirmed live today
Nearby: 99+ roles within 25 mi

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How this pay compares to similar roles

Similar $151k

$100k $194k

below market most similar roles pay here above market

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About University of Miami

The University of Miami is a private research university in Coral Gables, Florida, known for programs in business, law, medicine, marine science, and the arts. Industry: Higher Education & Research

University of Miami currently has 54 open roles on FindRole.

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At a glance

TL;DR · Epic Analyst, MyChart/Care Everywhere, Care Link

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The Epic Analyst, MyChart/Care Everywhere, Care Link joins the UHealth IT Department to assist Associate Epic Analysts and collaborate with stakeholders, end-users, and application team members. This role focuses on optimizing application configuration, function, and access while providing day-to-day support and resolving service tickets. Key responsibilities include designing, developing, and maintaining the application, supporting all phases of testing, documenting workflow designs, and analyzing the impact of information technology on clinical work processes. The successful candidate must possess an Epic MyChart Certification and preferably Epic Care Everywhere and Epic Care Link Certifications. Required skills include proficiency in Microsoft Office, effective oral and written communication, and the ability to lead and train others. The role specifically addresses clinical work processes within the healthcare environment.

Skills

Epic MyChart Care Everywhere Care Link Microsoft Office Workflow Design Application Support Documentation Clinical Work Processes

What you'll do

Serve as the primary support contact for application end-users to identify and resolve technical issues.
Design, develop, implement, and maintain the Epic application configuration.
Support all phases of testing and document clinical workflow designs.
Analyze the impact of information technology on clinical work processes.
Evaluate and resolve service tickets while implementing requested application changes.
Retrieve requested data promptly for stakeholders and team members.
Collaborate with trainers to develop documentation and training strategies for new features.
Participate in on-call rotations and provide ongoing application support.

What we're looking for

Bachelor’s degree in a relevant field.
Epic MyChart Certification.
Epic Care Everywhere and Epic Care Link Certifications (preferred).
Minimum 3 years of relevant experience.
Ability to communicate effectively in both oral and written form.
Ability to maintain effective interpersonal relationships.
Ability to recognize, analyze, and solve a variety of problems.
Proficiency in computer software such as Microsoft Office.

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