Enterprise Generative AI Platform Engineer

What you'll do

• Support enterprise generative AI capabilities including ChatGPT Enterprise and custom GPTs.
• Evaluate user use cases to determine feasibility, risk, and appropriate delivery paths.
• Translate user feedback into prioritized requirements, reusable patterns, and self-service guidance.
• Partner with security, legal, and compliance teams to ensure responsible AI governance.
• Conduct pilots, workshops, and office hours to drive platform adoption and overcome barriers.
• Track usage metrics and feedback to communicate platform updates and improvement recommendations.

What we're looking for

• Experience in enterprise technology, technical enablement, internal tools, product, solutions, or a related field.
• Practical familiarity with generative AI platforms, custom assistants, GPTs, and common enterprise use cases.
• Ability to assess use cases for user value, feasibility, risk, and scalability.
• Strong communication skills to translate technical capabilities into clear guidance for stakeholders.
• Experience supporting technology adoption through training, office hours, or communities of practice.
• Familiarity with responsible AI, privacy, information security, or access management.
• A Master’s degree with 2+ years of experience in a related field or a Bachelor’s degree with 5+ years of experience.
• Relevant certifications in generative AI, cloud platforms, product management, program management, change management, or information security are preferred.