Director, Technical Operations, EXM US

MSD

Remote Hybrid

Quick summary

Work type: Remote
Location: West Point
Salary: $173,200–$272,600 / yr
Posted: 2 days ago
Closes: Jul 2, 2026
Nearby: 53 roles within 25 mi

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $204k

This role $223k

$152k most similar roles pay here $286k

This role pays more than 66% of similar roles. Most pay $168,550–$239,160 — the shaded band above. At the midpoint, this role pays about $223k versus about $204k for comparable roles.

Based on 239 similar postings.

Employer

About MSD

MSD (Merck Sharp & Dohme) is the international name for Merck & Co., a major U.S.-based pharmaceutical company.

MSD currently has 25 open roles on FindRole.

Listed pay typically runs $142,400–$224,100 across 25 roles with salary data.

Most-posted roles

View all roles at MSD

At a glance

TL;DR · Director, Technical Operations, EXM US

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The Director of Technical Operations for Drug Substance EXM is a senior leadership role within the biologics external manufacturing network in the US, reporting to the Head of Biologics Technical Operations DS. This position requires strategic and hands-on technical expertise to ensure reliable manufacturing performance across technology transfer, commercialization, and sustained operations. The director will oversee receiving-unit activities, ensuring robust process knowledge and operational readiness at scale, while coaching high-performing teams and embedding a culture of excellence. Key responsibilities include driving new product introductions, managing complex deviations, implementing risk management strategies, and supporting health authority interactions. Success in this role demands deep experience in biologics manufacturing, technical operations, and technology transfer, along with strong leadership skills to influence stakeholders and build high-performing teams. Essential qualifications include a bachelor’s degree in a relevant scientific field, 10+ years of industry experience, and expertise in cGMP compliance, process validation, and quality systems.

Skills

biologics cGMP process validation quality systems deviation management investigations regulatory expectations Lean Six Sigma manufacturing scale-up Risk Management technology transfer Kubernetes Terraform AWS Python PostgreSQL CI/CD

What you'll do

Drive technical understanding and process knowledge across CMO partner facilities.
Lead receiving unit New Product Introduction & Tech Transfer activities for on-time, right-first-time process introductions.
Provide expert support during PPQ, early production, and commercial manufacture phases.
Serve as the technical authority for complex deviations, investigations, and root cause analysis.
Establish proactive process monitoring at CMOs to detect trends and improve performance.
Own change control strategy and execution for technical changes in biologics EXM team.

What we're looking for

Minimum 10 years of experience in biologics drug substance manufacturing or technology transfer.
Proven leadership in technology transfer and receiving-unit readiness for late-stage clinical or commercial programs.
Strong knowledge of cGMP, process validation, quality systems, deviation management, and regulatory compliance.
Ability to lead cross-functional teams and influence senior stakeholders effectively.
Excellent communication, problem-solving, and organizational skills for fast-paced environments.
Experience in risk management and continuous improvement initiatives.
Technical expertise in biopharmaceutical manufacturing processes and equipment.

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