Director, Enterprise Operations

DoorDash, Inc

Remote

Quick summary

Work type: Remote
Location: Remote
Salary: $204,000–$300,000 / yr
Posted: 2 days ago

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $224k

This role $252k

$159k most similar roles pay here $315k

This role pays more than 68% of similar roles. Most pay $192,925–$256,000 — the shaded band above. At the midpoint, this role pays about $252k versus about $224k for comparable roles.

Based on 240 similar postings.

Employer

About DoorDash, Inc

DoorDash, Inc. is an American company operating online food ordering and food delivery. It trades under the symbol DASH. With a 56% market share, DoorDash is the largest food delivery platform in the United States.

DoorDash, Inc currently has 243 open roles on FindRole.

Listed pay typically runs $130,600–$192,000 across 166 roles with salary data.

Most-posted roles

View all roles at DoorDash, Inc

At a glance

TL;DR · Director, Enterprise Operations

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The Director of Enterprise Operations will lead a multi-functional team within DoorDash's Global IT organization, overseeing the performance, cost, and reliability of IT operations across three global brands: DoorDash, Wolt, and Deliveroo. This role involves managing managers in service desk, IT asset management, supply chain, business operations, and integration, while driving post-acquisition IT integration and process standardization to scale IT operations globally. Key responsibilities include setting and delivering on SLAs and KPIs, budget targets, and reporting performance insights to senior leadership. The ideal candidate has over 10 years of experience in enterprise IT operations, with a track record of building and scaling IT organizations through acquisitions and large-scale transformations. They should possess strong financial planning skills and the ability to communicate effectively with senior leaders across various functions like Workplace, Security, Finance, and Engineering.

Skills

SLA KPI ITAM CI/CD AWS Azure GCP Terraform Docker Python SQL PostgreSQL Jira Confluence Tableau Snowflake GitLab Ansible Prometheus Grafana

What you'll do

Lead multi-functional teams managing service desk, ITAM, supply chain, and integration across three global brands.
Build a unified global operating model for integrated IT operations post-acquisition.
Own performance metrics, set SLAs, KPIs, and budget targets for enterprise operations.
Drive cross-regional process standardization and automation to scale IT globally.
Partner with Workplace, Security, Finance, and Engineering to enhance employee tech experience.

What we're looking for

10+ years of experience in enterprise IT operations.
Proven track record of building and scaling IT organizations globally.
Experience with budgeting, financial planning, and cost optimization.
Leadership through organizational change, including acquisitions and integrations.
Strong communication skills to translate operational data for senior leadership.

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