Senior Director, Customer Identity and Access Management
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How this pay compares to similar roles
This role pays less than 90% of similar roles. Most pay $184,770–$271,071 — the shaded band above. At the midpoint, this role pays about $158k versus about $228k for comparable roles.
Based on 240 similar postings.
Employer
Ally Financial is a US-based digital financial services company offering online banking, auto financing, mortgage, and investment products. It is one of the largest all-digital banks in the United States.
Ally Financial currently has 13 open roles on FindRole.
Listed pay typically runs $110,000–$180,000 across 13 roles with salary data.
Most-posted roles
At a glance
Director, Customer Identity & Access Management - CIAM leads the strategy, roadmap, and execution of the customer authentication and identity portfolio. This role manages end-to-end policy and performance for authentication across mobile, web, and contact center channels to balance fraud risk, security, and user experience. Key responsibilities include overseeing initiatives like MFA, passkeys, biometrics, account recovery, and risk-based authentication while managing vendor relationships and steering data analytics teams on rules and thresholds. The role requires expertise in identity standards such as SSO, OAuth 2.0, OpenID Connect, FIDO2, and device binding within a regulated financial environment. The candidate will navigate complex fraud patterns to strengthen customer protection through technical requirements for session trust and authentication decisioning. Essential skills include cross-functional leadership across security, engineering, and risk teams to deliver enterprise-scale capabilities in the banking and fintech space.
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