Director, Business Analysis

Fidelity Financial Services

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
Durham, NC
Posted
2 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

How this pay compares to similar roles

Similar $223k
$165k most similar roles pay here $281k

This listing doesn't post a salary. Most similar roles pay $175,962–$269,362.

Based on 240 similar postings.

Employer

About Fidelity Financial Services

Fidelity Investments is one of the largest financial services companies in the world, offering brokerage services, mutual funds, retirement planning, wealth management, and life insurance to individuals and institutions. Industry: Financial Services & Investment Management

Fidelity Financial Services currently has 96 open roles on FindRole.

Listed pay typically runs $120,739–$200,000 across 23 roles with salary data.

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At a glance

TL;DR · Director, Business Analysis

The Director, Business Analysis leads a team within Brokerage Delivery Enablement focused on business capability analysis, requirements definition, feature planning, and platform enablement for Digital Business Capabilities and FT Frameworks. This leader manages a team of analysts who serve as subject matter experts in APIs, customer experience, and business processes to bridge the gap between business strategy and technical execution. The role involves partnering with product, technology, architecture, and delivery organizations to define roadmaps, resolve cross-team dependencies, and promote best practices. Key requirements include expertise in service-based architectures, RESTful API concepts, and leveraging GenAI and Agentic AI capabilities. The successful candidate will use customer insights and data analysis to translate complex business needs into scalable solutions while providing coaching and talent development for their team of analysts across multiple business units.

What you'll do

  • Lead a team of business analysts in performing capability analysis, requirements definition, and feature planning.
  • Partner with product, technology, and architecture leaders to align projects with customer needs and enterprise objectives.
  • Manage, coach, and develop a team of analysts to improve their technical and consulting skills.
  • Define roadmaps and evaluate capability opportunities to support strategic business initiatives.
  • Resolve cross-team dependencies and promote business analysis best practices across the organization.
  • Translate complex business requirements into scalable digital capabilities and platform solutions.
  • Leverage GenAI and Agentic AI capabilities to enhance customer experiences and internal business outcomes.
  • Use customer insights and data analysis to guide project prioritization and strategic recommendations.

What we're looking for

  • Bachelor’s degree required; advanced degree preferred.
  • 10 plus years of professional experience with 5 plus years in business analysis, systems analysis, product analysis, technology consulting, or related disciplines.
  • 3 plus years of people leadership experience, including coaching, performance management, and talent development.
  • Experience leading teams responsible for business capability analysis, requirements definition, and platform enablement initiatives.
  • Strong understanding of digital platforms, APIs, and service-based architectures, including RESTful API concepts.
  • Proven ability to influence decision-making and build alignment across multiple stakeholder groups.
  • Experience leveraging GenAI and Agentic AI capabilities in daily work and fostering a culture of experimentation.
  • Ability to communicate complex business and technical concepts to both technical and non-technical audiences.

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