Customer Success Engineer Co-op Fall 2026

IBM

Quick summary

Work type: On-site
Location: San Francisco, CA · Brookhaven, GA · Chicago, IL · Dallas, TX · New York, NY · Washington, DC
Employment: Intern
Posted: 36 days ago

Market check

Salary context

How this pay compares to similar roles

Similar $159k

$117k most similar roles pay here $202k

This listing doesn't post a salary. Most similar roles pay $125,150–$193,500.

Based on 240 similar postings.

Employer

About IBM

IBM is a US-based global technology company providing hybrid cloud, AI, consulting, enterprise software, and IT infrastructure products and services.

IBM currently has 743 open roles on FindRole.

Listed pay typically runs $1,000,000–$1,000,000 across 8 roles with salary data.

Most-posted roles

View all roles at IBM

At a glance

TL;DR · Customer Success Engineer Co-op Fall 2026

Apply Now Log in to save

The Customer Success Engineer Co-op position at our company in San Francisco is designed for college students with a strong background in computer science or related fields to join our dynamic and growing customer success team. As part of this role, you will work closely with customers to ensure they derive maximum value from our products by providing technical support, conducting training sessions, and resolving complex issues. You will utilize tools such as JIRA, Zendesk, and Salesforce daily to track progress and manage interactions effectively. Proficiency in programming languages like Python or JavaScript is essential, along with strong communication skills and a keen interest in cloud technologies. This role offers the opportunity to work within a fast-paced environment where you can contribute to enhancing customer satisfaction and driving product adoption at scale.

Skills

Apply Now CI/CD Kubernetes AWS Docker Python PostgreSQL Git Jira Confluence Scrum

What you'll do

Manage customer onboarding and ensure smooth integration of software solutions.
Identify customer needs and recommend appropriate product features or upgrades.
Provide ongoing technical support to resolve customer issues efficiently.
Monitor customer usage and satisfaction levels through regular check-ins.
Document customer interactions and feedback for internal process improvement.

What we're looking for

Must be pursuing a B.S. or M.S. degree in Computer Science, Engineering, Business, or related field.
Strong communication skills for engaging with customers and internal teams.
Experience with cloud computing platforms like AWS, Azure, or GCP is preferred.
Proficient in SQL and data analysis tools to manage customer metrics and insights.
Ability to work independently and collaboratively within a fast-paced environment.
Familiarity with CRM software and customer support systems is beneficial.