Customer Success Engineer Co-op Fall 2026

IBM

Quick summary

Work type: On-site
Location: Chicago, IL · Brookhaven, GA · Dallas, TX · New York, NY · San Francisco, CA · Washington, DC
Employment: Intern
Posted: 36 days ago

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How this pay compares to similar roles

Similar $159k

$117k most similar roles pay here $202k

This listing doesn't post a salary. Most similar roles pay $125,150–$193,500.

Based on 240 similar postings.

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About IBM

IBM is a US-based global technology company providing hybrid cloud, AI, consulting, enterprise software, and IT infrastructure products and services.

IBM currently has 743 open roles on FindRole.

Listed pay typically runs $1,000,000–$1,000,000 across 8 roles with salary data.

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At a glance

TL;DR · Customer Success Engineer Co-op Fall 2026

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The Customer Success Engineer Co-op position at our Chicago office is designed for a motivated and tech-savvy individual with a background in computer science or related field to join our dynamic team as an entry-level professional. This role involves collaborating closely with customers to ensure they derive maximum value from our cutting-edge software solutions, addressing their technical needs through proactive engagement and support. Day-to-day responsibilities include troubleshooting issues, conducting training sessions, and gathering feedback to enhance product development. Candidates should be proficient in Python or JavaScript, familiar with cloud platforms like AWS or Azure, and possess strong communication skills. The ideal candidate will thrive in a fast-paced environment where they can contribute to the growth of our customer base while gaining valuable experience in software engineering and customer success management.

Skills

Apply Now CI/CD Kubernetes AWS Docker Python PostgreSQL Git Jira Confluence Scrum

What you'll do

Manage customer onboarding and integration processes for new clients.
Develop deep understanding of client needs and tailor solutions accordingly.
Monitor product usage and provide proactive support to enhance user experience.
Escalate complex issues to senior team members for resolution when necessary.
Conduct regular check-ins with customers to gather feedback and measure satisfaction.

What we're looking for

Must be pursuing a B.S. or M.S. in Computer Science, Engineering, Business, or related field.
Strong communication and problem-solving skills are essential.
Experience with customer service or technical support is preferred.
Familiarity with cloud computing platforms and software solutions required.
Ability to work effectively in a fast-paced, collaborative environment necessary.
Previous experience in a co-op or internship role beneficial but not mandatory.