Customer Success Engineer Co-op Fall 2026

IBM

Quick summary

Work type
On-site
Location
Brookhaven, GA · Chicago, IL · Dallas, TX · New York, NY · San Francisco, CA · Washington, DC
Employment
Intern
Posted
36 days ago

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Similar $159k
$117k most similar roles pay here $202k

This listing doesn't post a salary. Most similar roles pay $125,150–$193,500.

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About IBM

IBM is a US-based global technology company providing hybrid cloud, AI, consulting, enterprise software, and IT infrastructure products and services.

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Listed pay typically runs $1,000,000–$1,000,000 across 8 roles with salary data.

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TL;DR · Customer Success Engineer Co-op Fall 2026

The Customer Success Engineer Co-op position at our dynamic tech company in Dallas, TX is designed for ambitious students pursuing a degree in Computer Science or a related field. As part of the customer success team, you will work closely with clients to ensure they derive maximum value from our cutting-edge software solutions. Your day-to-day responsibilities include troubleshooting technical issues, providing product training, and collaborating with cross-functional teams to enhance user experience. Proficiency in Python, JavaScript, and SQL is essential, along with strong communication skills and a keen interest in cloud technologies such as AWS and Kubernetes. This role offers the unique opportunity to engage with large-scale enterprise clients, addressing complex business challenges and contributing to the growth of our innovative product suite.

What you'll do

  • Manage customer onboarding processes and ensure smooth integration of products.
  • Identify customer needs and provide solutions to enhance product usage.
  • Conduct regular check-ins with customers to gather feedback and address issues.
  • Develop training materials and conduct workshops for new users.
  • Analyze customer data to identify trends and opportunities for improvement.

What we're looking for

  • Must be pursuing a B.S. or M.S. in Computer Science, Engineering, Business, or related field.
  • Strong communication and collaboration skills for working with diverse teams.
  • Experience with cloud platforms like AWS, Azure, or GCP is highly preferred.
  • Proficient in customer engagement tools and CRM systems.
  • Analytical mindset to track and report on customer success metrics.

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