Customer Success Engineer Co-op Fall 2026

IBM

Quick summary

Work type: On-site
Location: New York, NY · Chicago, IL · Dallas, TX · San Francisco, CA · Washington, DC · Brookhaven
Employment: Intern
Posted: 36 days ago

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How this pay compares to similar roles

Similar $159k

$117k most similar roles pay here $202k

This listing doesn't post a salary. Most similar roles pay $125,150–$193,500.

Based on 240 similar postings.

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About IBM

IBM is a US-based global technology company providing hybrid cloud, AI, consulting, enterprise software, and IT infrastructure products and services.

IBM currently has 743 open roles on FindRole.

Listed pay typically runs $1,000,000–$1,000,000 across 8 roles with salary data.

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At a glance

TL;DR · Customer Success Engineer Co-op Fall 2026

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The Customer Success Engineer Co-op position at our dynamic tech company in New York is designed for a motivated and detail-oriented individual to join our growing customer success team as an intern. This role involves collaborating closely with customers to ensure they derive maximum value from our cutting-edge software solutions, addressing their needs through proactive engagement and support. Day-to-day responsibilities include conducting onboarding sessions, providing technical assistance, and gathering feedback to enhance product features. Candidates should be proficient in Python or JavaScript for scripting tasks and familiar with CRM tools like Salesforce. The ideal candidate will have a strong foundation in computer science or related fields, along with excellent communication skills. This role offers hands-on experience in a fast-paced environment where you'll contribute to the success of our enterprise clients by leveraging advanced software solutions tailored to their unique business challenges.

Skills

Apply Now CI/CD Kubernetes AWS Docker Python PostgreSQL Git Jira Terraform Prometheus Grafana

What you'll do

Manage customer onboarding and integration processes for new clients.
Develop and maintain detailed project plans and timelines for customer success initiatives.
Conduct regular check-ins with customers to ensure satisfaction and address issues promptly.
Analyze customer usage data to identify trends and opportunities for improvement.
Create customized training materials and support documentation for users.

What we're looking for

Must be pursuing a B.S. or M.S. in Computer Science, Engineering, Business, or related field.
Strong communication and interpersonal skills required for customer interaction.
Experience with cloud technologies and real-time systems preferred.
Ability to work effectively in a fast-paced environment with multiple stakeholders.
Proficient in problem-solving and providing technical support to customers.
Familiarity with software development lifecycle and agile methodologies beneficial.