Customer Engineer, Malaysia at Cloudflare

Cloudflare, Inc

Hybrid

Quick summary

Work type
Hybrid
Location
San Francisco, CA
Posted
today

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How this pay compares to similar roles

Similar $206k
$151k most similar roles pay here $261k

This listing doesn't post a salary. Most similar roles pay $162,000–$250,000.

Based on 240 similar postings.

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About Cloudflare, Inc

Cloudflare is a prominent cloud services and security company that provides content delivery network (CDN), DDoS mitigation, and Zero Trust security services to millions of internet properties.

Cloudflare, Inc currently has 103 open roles on FindRole.

Listed pay typically runs $234,000–$321,000 across 45 roles with salary data.

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At a glance

TL;DR · Customer Engineer, Malaysia at Cloudflare

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As a Customer Engineer at Cloudflare, you will join the GTM organization as a quota-carrying technologist, owning the technical relationship with enterprise customers throughout their lifecycle. Your day-to-day involves leading technical discovery and PoCs, acting as a trusted advisor, aligning strategic goals with product roadmaps, and driving commercial growth through QBRs. You will leverage AI-augmented workflows to automate routine tasks, freeing up time for high-value customer advisory work. The role requires broad expertise in web security, networking, cloud infrastructure, and enterprise architecture, along with a strong commercial mindset and exceptional communication skills. Preferred qualifications include experience with Cloudflare’s developer platform, applied AI knowledge, coding proficiency in Python or JavaScript, and relevant certifications. This position demands fluency in Bahasa Malaysia or Bahasa Indonesia due to frequent travel to Southeast Asia.

Skills

Cloudflare AWS Azure GCP Python JavaScript CI/CD DNS DDoS mitigation RFP Security Questionnaires Workers AI AI Gateway Large Language Model (LLM) Retrieval-Augmented Generation (RAG)

What you'll do

  • Lead technical discovery and build bespoke architectures for enterprise solutions.
  • Maintain deep relationships with key stakeholders throughout the customer lifecycle.
  • Ensure alignment between customers' business goals and Cloudflare’s product roadmap.
  • Drive new business acquisition and ongoing account growth through QBRs.
  • Automate routine tasks using AI agents to focus on strategic advisory roles.

What we're looking for

  • Experience in customer-facing technical roles such as Solutions Engineering or Customer Engineering.
  • Technical expertise in web security, networking, cloud infrastructure, and enterprise architecture.
  • Proven track record of operating in a quota-carrying environment with SaaS metrics understanding.
  • Exceptional presentation skills to bridge technical details with high-level business strategy.
  • Fluency in Bahasa Malaysia or Bahasa Indonesia for client communication.
  • Experience working with hyperscaler ecosystems or cybersecurity vendors.

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