Senior Customer Engineer, Web3 at Cloudflare

Cloudflare, Inc

Hybrid Actively hiring Posted today
Singapore Posted 1 day ago
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At a glance

AI generated

TL;DR

As a Customer Engineer at Cloudflare in Singapore, you will serve as a trusted technical advisor within the GTM organization, reporting to the Regional Customer Engineering Leader. Your role involves leading technical discovery and delivering bespoke architectures for enterprise solutions across Security, Networking, and Developer Platforms. You will maintain deep relationships with key stakeholders throughout the customer lifecycle, ensuring alignment between evolving business goals and Cloudflare’s product roadmap. Additionally, you will carry a variable quota tied to new business acquisition and account growth, driving measurable business outcomes through strategic advisory and technical QBRs. Utilizing AI-augmented workflows, you will automate routine tasks to focus on high-value architectural design and deep platform adoption. The ideal candidate has experience in customer-facing technical roles with expertise in web security, networking, cloud infrastructure, and enterprise architecture, along with a strong commercial mindset and proficiency in Python or JavaScript for custom integrations.

Skills

Cloudflare Python JavaScript AWS Kubernetes Terraform Docker CI/CD PostgreSQL Prometheus Grafana AI LLM RAG Workers AI API SaaS DevOps

What you'll do

  • Lead technical discovery and build bespoke architectures for enterprise solutions.
  • Deliver compelling product demonstrations and Proof of Concepts (PoCs) across Cloudflare’s portfolio.
  • Maintain a continuous relationship with key stakeholders throughout the customer lifecycle.
  • Ensure alignment between customers’ evolving business goals and Cloudflare’s product roadmap.
  • Carry a variable quota tied to new business acquisition and ongoing account growth.
  • Automate routine tasks using AI agents to reclaim time for strategic advisory work.

What we're looking for

  • Experience in customer-facing technical roles like Solutions Engineering or Customer Engineering.
  • Broad technical expertise in web security, networking, cloud infrastructure, and enterprise architecture.
  • Proven track record of operating in a quota-carrying environment with SaaS metrics understanding.
  • Exceptional communication skills for both deep technical details and high-level business strategy.
  • Ability to leverage AI agents and internal platforms for workflow automation and routine task handling.
  • Hands-on experience with Cloudflare's developer platform, including Workers AI and AI Gateway.

Employer

About Cloudflare, Inc

Cloudflare is a prominent cloud services and security company that provides content delivery network (CDN), DDoS mitigation, and Zero Trust security services to millions of internet properties.

Cloudflare, Inc currently has 94 open roles on FindRole.

Listed pay typically runs $234,000–$321,000 across 43 roles with salary data.

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