Customer Debug Engineer

Amd

Confirmed live 2 days ago High trust

Quick summary

Work type
On-site
Location
Seattle, WASanta Clara, CAAustin, TX
Salary
$136,000–$204,000 / yr
Posted
6 days ago
Freshness
Confirmed live 2 days ago
Closes
Sep 4, 2027

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $171k
This role $170k
$117k most similar roles pay here $225k

This role pays more than 50% of similar roles. Most pay $127,781–$214,375 — the shaded band above. At the midpoint, this role pays about $170k versus about $171k for comparable roles.

Based on 240 similar postings.

Employer

About Amd

AMD (Advanced Micro Devices) is a semiconductor company that develops high-performance processors, graphics cards, and adaptive computing solutions for gaming, data centers, and embedded markets. Industry: Semiconductors

Amd currently has 367 open roles on FindRole.

Listed pay typically runs $166,400–$249,600 across 367 roles with salary data.

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View all roles at Amd

At a glance

TL;DR · Customer Debug Engineer

As a Customer Debug Engineer within the Platform Field Engineering team of the Data Center Platform Engineering Group, you will serve as the technical bridge between engineering teams, global ODM partners, and large data center customers. You will own server- and rack-level hardware and firmware debug during customer bring-up, early deployment, and ODM factory build phases. Your daily responsibilities include debugging issues across accelerator programs, developing tools and scripts to improve validation capabilities, and managing test execution to ensure features are optimized on time. The role requires expertise in system architecture, technical debug, and validation strategy for complex CPU/GPU systems. You will utilize programming languages like C/C++ and Python while employing lab equipment such as protocol analyzers and oscilloscopes to resolve hardware issues and drive technical innovation within the data center product space.

What you'll do

  • Own server and rack-level hardware and firmware debug during customer bring-up and early deployment.
  • Provide technical support through the ODM factory build and New Product Introduction (NPI) phases.
  • Act as the technical bridge between AMD engineering, data center customers, and global ODM partners.
  • Develop tools, scripts, and documentation to drive technical innovation across validation capabilities.
  • Debug issues identified during the bring-up, validation, and production phases of accelerator programs.
  • Track test execution to ensure all features are validated and optimized on schedule.
  • Drive complex technical problems and hardware/software issues to resolution.
  • Mentor junior engineers and provide long-range strategy for team improvements.

What we're looking for

  • Bachelor's or Master's degree in electrical or computer engineering.
  • Experience in validation of complex CPU/GPUs in a system.
  • Proficiency in programming and scripting languages such as C/C++ and Python.
  • Expertise in debug techniques, methodologies, and technical problem-solving.
  • Extensive experience with lab equipment including protocol analyzers and oscilloscopes.
  • Strong knowledge of system architecture and validation strategy.
  • Ability to lead complex issues to closure and mentor junior engineers.
  • Proven ability to work independently as a self-starter to drive tasks to completion.

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