Critical Environment Ops Technician

Microsoft

Actively hiring
San Antonio, TX Posted 20 days ago

At a glance

AI generated

TL;DR

As a Critical Environment Technician in Microsoft’s Cloud Operations & Innovation (CO+I) team, you will play a pivotal role in maintaining the critical infrastructure of Microsoft's datacenters. Your responsibilities include ensuring safety and compliance with regulations while performing maintenance on electrical, mechanical, and cooling systems, and coordinating with vendors to ensure work is completed safely and efficiently. You will use telemetry and other platforms to monitor equipment performance and respond promptly to incidents. The ideal candidate possesses hands-on experience in critical environment equipment, understands how to troubleshoot subsystems, and can develop standard operating procedures (SOPs) for various disciplines. This role requires expertise in electrical and mechanical systems, knowledge of HVAC controls, and proficiency with CMMS tools. You will work within a large-scale datacenter environment supporting services like Bing, Office 365, and Azure, focusing on the personal and professional development of all employees through training programs and certifications.

Skills

Microsoft Azure Terraform CI/CD Kubernetes Docker Python PostgreSQL Prometheus Grafana Git Jenkins Ansible AWS VMware Linux Windows Server Cisco RHEL Puppet Chef MESOS Zabbix

What you'll do

  • Ensures safety and compliance with regulations during critical environment operations.
  • Performs various types of maintenance on electrical, mechanical, and cooling systems.
  • Coordinates with third-party contractors and vendors for safe work execution.
  • Documents issues found in troubleshooting processes and escalates as needed.
  • Monitors equipment performance using telemetry and control systems to identify trends.
  • Utilizes CMMS to track equipment assets and complete work order requests accurately.
  • Leads onsite incident response teams during abnormal conditions impacting operations.

What we're looking for

  • Experience in maintaining critical infrastructure and performing various types of maintenance on electrical, mechanical, and cooling systems.
  • Ability to coordinate with suppliers/vendors and ensure their work adheres to safety standards and regulations.
  • Proficient in using telemetry, control systems, and other platforms for monitoring equipment performance and identifying trends.
  • Skilled in documenting issues, preparing reports, and developing standard operating procedures (SOPs) for maintenance activities.
  • Capable of troubleshooting complex issues independently and providing guidance to less experienced colleagues on critical environment-related systems.
  • Knowledge of safety requirements, including job hazard assessments (JHAs), toolbox talks, and method statements of work (MSOW).
  • Experience in utilizing computerized maintenance management systems (CMMS) for tracking equipment assets and completing work orders.

Market check

Salary context

This listing doesn't show a salary. Similar roles on FindRole typically pay $110,000–$185,100.

Peer median band

$110,000$185,100

Median floor and ceiling across peers.

Typical midpoint (25–75%)

$120,000$183,412

Middle half of comparable postings.

Based on 239 comparable postings.

* 240 is the maximum number of comparable postings sampled.

Employer

About Microsoft

Microsoft Corporation is a global technology leader producing software, hardware, and cloud services including Windows, Office 365, Azure cloud platform, Xbox gaming, and Surface devices. Industry: Software & Cloud Computing

Microsoft currently has 451 open roles on FindRole.

Listed pay typically runs $119,800–$234,700 across 417 roles with salary data.

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