The Configuration Management Analyst joins the Digital Modernization Group to support the Global Solutions Management – Operations II contract. This role focuses on the operations, sustainment, and defense of the Defense Information System Network within the DOD Information Network. The analyst maintains the configuration management plan, manages change requests for items like servers and routers, and ensures all components are properly identified in the Configuration Management Database. Key responsibilities include performing periodic audits to verify baseline standards, identifying discrepancies between auto-discovered and documented configurations, and developing ServiceNow dashboards. The position requires a DoD Secret clearance and experience with IT Service Management principles, networking concepts, and Microsoft Office Suite. Candidates will work within a ServiceNow environment to manage critical communication infrastructure while contributing to the development of internal processes and documentation for the Defense Information Systems Agency.
Configuration Management
CMDB
ITIL
Git
Subversion
CVS
IPAM
Version Control
Risk and Issue Management
Lean Six Sigma
Change Control
Software Release Management