Cloud Foundational Service Product Delivery Manager

What you'll do

• Lead end-to-end product delivery processes from intake through closure while tracking measurable outcomes like throughput and cycle times.
• Execute backlog planning and prioritization by translating aggregate demand and team capacity into actionable plans with clear commitments.
• Mitigate delivery risks by coordinating the triage, resolution, and escalation of security and technical blockers.
• Drive feasibility decisions by synthesizing resource availability, technical constraints, and stakeholder requirements into go/no-go recommendations.
• Report product performance using transparent metrics and dashboards to track predictability, aging work items, and SLA adherence.
• Automate process optimizations through scripting and tools like Copilot to improve data manipulation and reporting speed.
• Manage and maintain accurate resource allocation data in shared systems to ensure auditability of plans.
• Administer backlog management practices in Jira to improve hygiene, traceability, and ticket quality.

What we're looking for

• 5+ years of experience in product delivery, program delivery, or a closely related domain.
• Demonstrated track record of implementing continuous improvement processes measured through delivery KPIs.
• Experience in product or platform-wide release management, including deployment processes and delivery strategies.
• Ability to lead end-to-end intake and planning workflows, including demand shaping, prioritization, and dependency management.
• Proven capability to manage delivery risk, including security/risk issue tracking, escalation, and mitigation planning.
• Proficiency with agile tooling and backlog operations in Jira, including planning workflows and reporting.
• Experience managing resource allocation data with accuracy and operational rigor.
• Ability to analyze and visualize process data to produce actionable insights.
• Understanding of public cloud providers, specifically AWS (required) and Azure or GCP (preferred).
• Proficiency in the product development life cycle, design, and data analytics (preferred).
• Proficiency using Copilot in VS Code for scripting data manipulation and visualization (preferred).