This role pays less than
70%
of similar roles. Most pay
$152,000–$234,562
— the shaded band above.
At the midpoint, this role pays about
$162k
versus about
$193k
for comparable roles.
Based on 240 similar postings.
Employer
About Booz Allen Hamilton
Booz Allen Hamilton is a management and technology consulting firm that provides analytics, digital, engineering, and cybersecurity solutions primarily to U.S. government agencies and commercial clients. Industry: Management & Technology Consulting
Booz Allen Hamilton currently has
1156 open roles
on FindRole.
Listed pay typically runs
$86,800–$198,000
across 802 roles with salary data.
Chief of Mission Operations leads the site reliability and operations team to ensure high-quality service delivery and platform resilience. The role involves managing incident response, change management, system capacity planning, and operational readiness while providing executive-level reporting on performance risks and mission-critical improvements. You will develop tracking for key metrics like availability and customer impact while collaborating across engineering, IT, product, and business teams to enhance workflows. Candidates should possess experience in production operations, problem management, and service management practices within high-availability environments. Preferred technical skills include network engineering, systems administration, software development, and proficiency with tools such as Jenkins, Packer, Git, Docker, Kubernetes, Nessus, JIRA, and Confluence. The role addresses the challenge of building reliable, scalable systems for mission-driven organizations, requiring a focus on predictive analytics and operational rigor for major events.
Lead site reliability and operations teams to ensure high-quality service delivery and performance.
Oversee incident management, change management, system capacity planning, and operational readiness.
Provide executive-level reporting on performance metrics, risks, and mission-critical improvements.
Develop and track key operational metrics including availability and incident response times.
Lead predictive analytics initiatives and plan for major mission events.
Partner with engineering, IT, product, and business teams to improve workflows and service delivery.
What we're looking for
10+ years of experience leading site reliability, production operations, or IT operations functions including incident response and service management.
Active TS/SCI clearance and willingness to take a polygraph exam.
Bachelor’s degree or 14+ years of experience in IT operations functions in lieu of a degree.
Ability to obtain a Security+ CE, SSCP, CCNA-Security, or GSEC Certification within 6 months of start date.
Experience supporting large, mission-driven organizations or high-availability environments (preferred).
Experience in military or federal agency mission operations tactics, techniques, and protocols (preferred).
Experience with network engineering, systems administration, software development, and tools like Jenkins, Docker, and Kubernetes (preferred).