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About General Dynamics
General Dynamics is a global aerospace and defense company offering a broad portfolio of products and services in business aviation, ship construction, land combat vehicles, and information technology. It serves customers in the U.S. government, allied governments, and a diverse array of commercial markets.
General Dynamics currently has
430 open roles
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Listed pay typically runs
$112,924–$149,500
across 364 roles with salary data.
As a Data Analyst Associate at GDIT, you will join the Speech Analytics team to drive mission impact by transforming customer interactions into actionable insights. Your day-to-day responsibilities include analyzing customer data using Verint's Speech Analytics technology to identify trends and inefficiencies, maintaining keyword libraries for accurate detection, and developing analytical narratives and executive-level reports. You will collaborate with operational leads and quality teams to monitor call activity in real-time, ensuring adherence to standards through peer reviews and validation processes. This role requires a Bachelor’s degree or equivalent experience, along with at least one year of business analytics, speech analytics, or data reporting experience, preferably within the healthcare industry, particularly Medicare-related contexts. Proficiency in Microsoft Office is essential for manipulating large datasets and presenting findings effectively.