Business Execution Consultant, Incident Management

Wells Fargo

Closes in 3 days Hybrid

Quick summary

Work type
Hybrid
Location
West Des Moines, IA
Posted
2 days ago
Closes
Jul 5, 2026 (soon)

Market check

Salary context

How this pay compares to similar roles

Similar $168k
$127k most similar roles pay here $208k

This listing doesn't post a salary. Most similar roles pay $135,000–$200,200.

Based on 240 similar postings.

Employer

About Wells Fargo

Wells Fargo & Company is one of the largest banks in the United States, providing banking, investment, mortgage, and consumer and commercial finance products and services nationwide. Industry: Banking & Financial Services

Wells Fargo currently has 65 open roles on FindRole.

Listed pay typically runs $151,000–$224,000 across 36 roles with salary data.

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At a glance

TL;DR · Business Execution Consultant, Incident Management

Wells Fargo is hiring a Business Execution Consultant to join its Incident Management team within Merchant Services, focusing on managing technology and business incidents that impact the company’s operations. This role involves identifying process improvement opportunities through root cause analysis of compliance and business metrics, guiding moderate risk deliverables with independent judgment, and collaborating closely with leaders and executive management to develop strategic approaches for performance enhancement. The successful candidate will utilize ServiceNow, Jira, and Everbridge to track incidents throughout their lifecycle, facilitate communication with stakeholders at all levels, and report on key metrics such as resolution time and volume trends. A background in technical disciplines like Computer Science or Cybersecurity is preferred, along with experience in incident management and a strong understanding of IT infrastructure and financial services.

What you'll do

  • Identify opportunities for process improvement through root cause analysis of compliance and business metrics.
  • Determine areas of strength or opportunity within the defined scope of work to enhance efficiency.
  • Utilize independent judgment to guide moderate risk deliverables in support functions.
  • Present recommendations for strategic approaches, effectiveness of support function, and performance improvements.
  • Review and track incidents through their lifecycle, ensuring timely resolution and adherence to policy expectations.
  • Facilitate communications with stakeholders at all levels regarding incident management and business performance.

What we're looking for

  • At least 2 years of experience in Business Execution, Implementation, or Strategic Planning
  • Bachelor’s Degree in a technical field such as Computer Science, Cybersecurity, or Information Technology
  • Proficiency with ServiceNow, Jira, and Everbridge tools
  • Strong knowledge of IT infrastructure including networks, databases, cloud services, and common applications
  • Experience managing technology and business incidents, along with reporting capabilities

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