Big Data Support Engineer- Assistant Vice President

Citi

Actively hiring
Irving, TX Posted 21 days ago

At a glance

AI generated

TL;DR

The Applications Support Senior Analyst role is a critical position within a large-scale global financial services organization, focusing on providing technical and business support for Citi Applications. This seasoned professional will act as an advisor to new or lower-level analysts while managing incident response, implementing monitoring solutions, and ensuring compliance with SRE best practices. Key responsibilities include performance tuning of Hadoop clusters, daily performance monitoring, and supporting applications built on the Hadoop platform. The ideal candidate possesses advanced scripting skills in Unix/Linux environments, proficiency in languages like Shell Scripting, Perl, C/C++, .Net, Java, and HTML5, and experience with Cloudera distribution components such as HDFS, Hive, Impala, Spark, YARN, Sentry, Oozie, and Kafka. Additionally, the role requires strong communication skills, the ability to work under stress, and a proactive approach to delivering innovative solutions in a high-availability environment.

Skills

Shell Perl C C++ .Net Java HTML5 HDFS Hive Impala Spark YARN Sentry Oozie Kafka SQL ORACLE SYBASE Python UNIX Linux Windows Cloudera CI/CD ITIL DevOps AWS Azure GCP Docker Kubernetes Terraform Prometheus Grafana Jenkins Git GitHub Bitbucket Ansible Chef Puppet Nagios Zabbix ELK_stack Splunk PostgreSQL MSSQL Redis MongoDB SRE

What you'll do

  • Provide technical and business support for users of Citi Applications.
  • Act as advisor or coach to new or lower level analysts.
  • Lead incident response lifecycle including detection, triage, mitigation, resolution.
  • Implement comprehensive monitoring, logging, and alerting solutions.
  • Escalate complex issues to specialized support groups with detailed information.
  • Ensure systems adhere to security best practices and compliance regulations.

What we're looking for

  • 5-8 years experience in an Application Support role.
  • Proficiency with programming languages such as Shell Scripting, Perl, C/C++, .Net, Java, HTML5.
  • Advanced analytical skills and ability to adapt quickly to changes.
  • Experience using problem management tools and issue tracking systems.
  • Strong communication and interpersonal skills for diverse audiences.

Market check

Salary context

This listing doesn't show a salary. Similar roles on FindRole typically pay $125,600–$198,000.

Peer median band

$125,600$198,000

Median floor and ceiling across peers.

Typical midpoint (25–75%)

$139,100$195,200

Middle half of comparable postings.

Based on 240 comparable postings.

* 240 is the maximum number of comparable postings sampled.

Employer

About Citi

Citi is one of the world’s most trusted financial institutions, proudly serving millions of customers across the United States.

Citi currently has 336 open roles on FindRole.

Listed pay typically runs $125,760–$188,640 across 308 roles with salary data.

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View all roles at Citi

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