AVP, Digital Workplace Engineering

The Hartford

Confirmed live today High trust

Hybrid

Quick summary

Work type: Hybrid
Location: Hartford, CTCharlotte, NCColumbus, OH
Salary: $201,500–$302,500 / yr
Employment: Full-time
Posted: 2 days ago
Freshness: Confirmed live today
Nearby: 99+ roles within 25 mi

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $185k

This role $252k

$115k most similar roles pay here $323k

This role pays more than 85% of similar roles. Most pay $142,875–$227,775 — the shaded band above. At the midpoint, this role pays about $252k versus about $185k for comparable roles.

Based on 240 similar postings.

Employer

About The Hartford

The Hartford is a leading provider of property and casualty insurance, group benefits, and mutual funds, serving businesses and individuals across the United States. Industry: Insurance & Financial Services

The Hartford currently has 64 open roles on FindRole.

Listed pay typically runs $127,600–$191,400 across 33 roles with salary data.

Most-posted roles

View all roles at The Hartford

At a glance

TL;DR · AVP, Digital Workplace Engineering

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AVP, Digital Workplace Engineering joins the End User Services team to lead the design, engineering, and reliability of collaboration platforms and digital workspace environments. This leader will transition the organization from manual operations to an AI-first, automation-first engineering model, focusing on infrastructure-as-code, agentic remediation, and proactive observability. The role involves managing teams through OKRs to ensure availability and performance become measurable outcomes for tools like Teams, voice, conferencing, and virtual desktops. Key technical competencies include the Microsoft 365 ecosystem, Intune, Windows 365, Azure Virtual Desktop, Citrix, Terraform, Ansible, PowerShell, Python, and platforms like Nexthink, Dynatrace, or Splunk. The position addresses the challenge of transforming reactive service management into product-led engineering within a regulated insurance environment, ensuring that digital employee experience is prioritized through automated systems rather than manual intervention.

Skills

AI-first Engineering Reliability Engineering Microsoft 365 Teams Intune Azure Virtual Desktop Citrix Terraform Ansible PowerShell Python Splunk Dynatrace Nexthink infrastructure-as-code OKRs Digital Employee Experience (DEX)

What you'll do

Drive the transition to AI-first engineering by embedding automated, agentic operations and AI-assisted standards into platform development.
Establish and manage a multi-year roadmap for collaboration platforms and digital workspace technologies aligned with corporate goals.
Operationalize Reliability Engineering models including SLOs, SLIs, error budgets, and blameless postmortems across all infrastructure.
Replace manual processes with automation-first engineering to eliminate toil and implement self-healing systems.
Build comprehensive observability and telemetry to proactively detect issues before they impact the employee experience.
Manage collaboration and workspace platforms as products with defined roadmaps and measurable adoption metrics.
Lead and mentor a team of engineering directors to improve technical depth and AI-first practices.
Manage vendor relationships from a position of engineering strength to ensure high standards for reliability and integration.

What we're looking for

12+ years in technology engineering and operations, including 5+ years leading multi-team engineering organizations.
Proven record driving AI-first or AI-assisted engineering transformations at scale by embedding automation into team workflows.
Track record of building or transforming a reliability engineering practice using SLOs, incident management, and toil reduction.
Deep engineering background in collaboration and digital workspace platforms including Microsoft 365, Teams, voice, and endpoint management.
Hands-on credibility with automation and observability tooling.
Experience shifting organizations from operations-led to engineering-led delivery within vendor and managed-service environments.
Experience leading through OKRs and outcome-based goal setting.
Enterprise-scale experience in a regulated industry (financial services/insurance preferred).