This role pays less than
78%
of similar roles. Most pay
$142,300–$177,900
— the shaded band above.
At the midpoint, this role pays about
$136k
versus about
$160k
for comparable roles.
Based on 240 similar postings.
Employer
About Citi
Citi is one of the world’s most trusted financial institutions, proudly serving millions of customers across the United States.
Citi currently has
397 open roles
on FindRole.
Listed pay typically runs
$125,760–$188,640
across 367 roles with salary data.
The Application and Production Support Lead at the Assistant Vice President level is a senior role within the Technology job family group, focusing on Applications Support. This individual will oversee the maintenance and enhancement of critical applications, ensuring high availability and performance for end-users. Day-to-day responsibilities include monitoring system health, troubleshooting issues, coordinating with development teams to resolve production defects, and implementing process improvements. The ideal candidate should possess strong experience in ITIL frameworks, incident management tools like ServiceNow, and have a solid understanding of cloud platforms such as AWS or Azure. Additionally, proficiency in scripting languages like Python or Bash is essential for automating tasks and enhancing operational efficiency. This role addresses the business need to maintain robust application support at scale, ensuring minimal downtime and optimal user experience.