Application Production Support - Assistant Vice President

Citi

Remote Actively hiring Posted this week
Irving, TX Posted 3 days ago $96,400–$144,600 / year
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At a glance

AI generated

TL;DR

The Apps Production Support role is a seasoned professional position within the Applications Support team at Citi, requiring 5-8 years of experience in Application Support. This role involves providing technical and business support for users of Citi applications, including incident management, problem resolution, and build/release management using Redhat OpenShift and Shell/Python scripting. Daily tasks include troubleshooting enterprise applications with Java, JSP, Servlets, and WebSphere technologies, offering usage guidance, and addressing technical queries while ensuring effective communication with stakeholders. The ideal candidate should have a Bachelor’s degree in Computer Science or Systems Engineering or equivalent experience, along with strong knowledge of Linux and UNIX operating systems.

Skills

Redhat_OpenShift Shell Python Linux UNIX Java JSP Servlets WebSphere CI/CD

What you'll do

  • Provide technical and business support for users of Citi Applications.
  • Manage incidents and problems in production environments.
  • Troubleshoot applications and provide usage guidance to users.
  • Script automation using Shell/Python in Redhat OpenShift.
  • Support enterprise applications with knowledge of Java, JSP, Servlets, and WebSphere.

What we're looking for

  • 5-8 years of experience in Application Support roles.
  • Expertise in Incident and Problem Management processes.
  • Proficiency in Redhat OpenShift, Shell/Python scripting.
  • Knowledge of Java, JSP, Servlets, and WebSphere technologies.
  • Strong troubleshooting skills for enterprise applications.
  • Bachelor’s degree in Computer Science or equivalent experience.
  • Effective communication with relevant stakeholders.

Employer

About Citi

Citi is one of the world’s most trusted financial institutions, proudly serving millions of customers across the United States.

Citi currently has 328 open roles on FindRole.

Listed pay typically runs $125,760–$188,640 across 302 roles with salary data.

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