Agent, Critical Incident Response Team - San Francisco, CA

What you'll do

• Manage and coordinate responses to critical incidents affecting system stability or security.
• Develop and maintain incident response plans and procedures for various scenarios.
• Conduct post-incident reviews to identify improvements and implement changes.
• Monitor systems and networks for potential threats or vulnerabilities continuously.
• Communicate with stakeholders during incidents, providing regular updates on status.

What we're looking for

• 3+ years of experience in incident response or cybersecurity.
• Proven ability to manage and resolve critical security incidents effectively.
• Strong communication skills for coordinating with cross-functional teams.
• Experience in conducting post-incident analysis and reporting findings.
• Knowledge of security tools, protocols, and best practices is essential.