Vice President Partner Technical Experience Lead

JPMorgan Chase

Confirmed live 2 days ago High trust

Quick summary

Work type
On-site
Location
Wilmington, DEPlano, TXNew York, NY
Employment
Full-time
Posted
5 days ago
Freshness
Confirmed live 2 days ago

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Salary context

How this pay compares to similar roles

Similar $167k
$115k most similar roles pay here $224k

This listing doesn't post a salary. Most similar roles pay $143,125–$190,350.

Based on 240 similar postings.

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About JPMorgan Chase

JPMorgan Chase & Co. is a global financial services firm and one of the largest banks in the world, offering investment banking, commercial banking, asset management, and consumer financial services.

JPMorgan Chase currently has 1122 open roles on FindRole.

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At a glance

TL;DR · Vice President Partner Technical Experience Lead

As a Vice President- Partner Technical Experience Lead within the Co-brand and Partner Product team, you will lead partner-facing technical implementation and post-launch support to deliver reliable, secure, and scalable integrations. You will serve as the primary technical point of contact for external partners, translating business needs into technical requirements and actionable plans while collaborating with product and engineering teams on solution design and delivery milestones. Your daily work involves leading tech-to-tech sessions, documenting specifications and runbooks, and identifying opportunities for automation and standardization. You must possess expertise in API and platform-based integrations, authentication, authorization, and change management. The role focuses on solving the challenge of reducing friction during onboarding while ensuring all technical solutions align with governance, risk, and compliance requirements to provide a seamless experience for external partners.

What you'll do

  • Serve as the primary technical point of contact for external partners throughout the integration lifecycle.
  • Translate partner business needs into clear technical requirements and implementation plans.
  • Design and support integrations using APIs and platform services.
  • Lead "tech-to-tech" working sessions to review roadmaps, status, and technical issues with partners.
  • Document technical specifications, best practices, and operational runbooks for ongoing support.
  • Identify opportunities to improve processes through automation, standardization, and integration patterns.
  • Communicate technical concepts, risks, and trade-offs clearly to both technical and non-technical stakeholders.
  • Ensure all solutions meet security, performance, and compliance requirements during implementation and post-launch.

What we're looking for

  • 5+ years of experience as a technical liaison for external partners in integration, onboarding, or implementation roles.
  • 5+ years of experience supporting API and platform-based integrations across design, build, testing, and release.
  • 5+ years of experience translating business requirements into technical requirements and delivery plans.
  • 5+ years of experience leading technical discussions with external stakeholders and internal cross-functional teams.
  • 5+ years of experience documenting technical requirements and implementation artifacts like specifications and runbooks.
  • Knowledge of change management concepts for technology implementations and production support.
  • Ability to communicate technical concepts clearly to both technical and non-technical audiences.
  • Authorized to work for any employer in the US.

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