UX and Human Factors Design

What you'll do

• Plan and perform UX research to define information architecture, user journeys, and personas.
• Create wireframes, interactive prototypes, and high-fidelity designs using Figma and AI-assisted tools.
• Identify metrics and data to support decision-making and guide technology partners.
• Perform testing to validate design decisions and ensure products meet user needs.
• Contribute to and maintain the approved design system and UX best practices.
• Perform detailed handovers to development teams and provide ongoing support during implementation.
• Ensure all designs comply with ADA/WCAG standards for accessibility.
• Train and coach junior team members while providing constructive feedback on their work.

What we're looking for

• 6+ years of relevant experience.
• Master’s degree (preferred).
• At least one formal UX qualification.
• Proven experience designing for high-risk, high-volume console operations like security or financial trading platforms.
• Mastery of real-time data visualization, complex alert management, and workflow orchestration.
• Deep understanding of human factors, cognitive psychology, and decision science.
• Excellent skills in professional design tools such as Figma, Sketch, AdobeXD, Axure, or InVision.
• Experience using and creating design systems.
• HTML/CSS development skills (preferred).
• Knowledge of banking or finance (preferred).
• Participation in external UX groups or communities (preferred).