(USA) Senior Manager - AI & Self-Healing Engine (Last Mile Delivery)

Walmart

Quick summary

Work type
On-site
Location
Bentonville, AR
Posted
1 day ago

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Salary context

How this pay compares to similar roles

Similar $207k
$152k most similar roles pay here $264k

This listing doesn't post a salary. Most similar roles pay $168,025–$246,150.

Based on 239 similar postings.

Employer

About Walmart

Walmart Inc. is the world''s largest retailer by revenue, operating a chain of hypermarkets, discount department stores, and grocery stores, as well as a growing e-commerce presence through Walmart.com. Industry: General Merchandise & Grocery Retail

Walmart currently has 529 open roles on FindRole.

Listed pay typically runs $117,000–$234,000 across 523 roles with salary data.

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At a glance

TL;DR · (USA) Senior Manager - AI & Self-Healing Engine (Last Mile Delivery)

As a Sr. Manager of AI & Self-Healing Engine in Walmart’s Last-Mile Delivery team, you will lead the transformation of operational issues into intelligent, automated workflows using real-time data and AI agents. Your day-to-day responsibilities include defining automation strategies for last-mile operations, building orchestration frameworks to coordinate between AI systems and human teams, and implementing agent-driven detection and resolution processes. You will work closely with engineering teams to enhance system performance metrics and continuously refine workflows based on operational feedback and impact analysis. The role requires expertise in applied AL/ML, process automation, and data visualization tools like SQL and Tableau, as well as strong collaboration skills across product, operations, and technical teams. This position plays a crucial role in Walmart’s eCommerce growth by enabling efficient and cost-effective delivery solutions at scale.

What you'll do

  • Define and map workflows for automation in Spark’s last-mile operations.
  • Build orchestration frameworks to coordinate between AI agents and human teams.
  • Implement agent-driven detection, root cause analysis, and resolution workflows.
  • Track system performance metrics for auto-resolution rates and intervention speed.
  • Continuously improve workflows based on operational feedback and impact metrics.

What we're looking for

  • 6+ years of experience in applied AI/ML, operations design, or workflow engineering.
  • Proficiency in SQL and data visualization tools like Tableau.
  • Strong problem-solving skills with ability to translate data into operational impact.
  • Experience collaborating across product, operations, and technical teams.
  • Deep understanding of fulfillment or last-mile operations in a fast-paced environment.

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