Omnichannel Solution Architect

Genentech

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
South San Francisco, CA
Salary
$142,200–$264,000 / yr
Employment
Full-time
Posted
2 days ago
Freshness
Confirmed live yesterday
Nearby
99+ roles within 25 mi

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $199k
This role $203k
$128k most similar roles pay here $279k

This role pays more than 56% of similar roles. Most pay $162,000–$235,750 — the shaded band above. At the midpoint, this role pays about $203k versus about $199k for comparable roles.

Based on 240 similar postings.

Employer

About Genentech

Genentech is a leading research-driven company dedicated to discovering and developing, manufacturing, and commercializing medicines for people with serious and life-threatening diseases.

Genentech currently has 26 open roles on FindRole.

Listed pay typically runs $149,700–$278,100 across 19 roles with salary data.

Most-posted roles

View all roles at Genentech

At a glance

TL;DR · Omnichannel Solution Architect

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The Senior Omnichannel Solution Architect is responsible for designing scalable, business-driven solutions that enable Genentech’s omnichannel engagement and orchestration capabilities. You will build and evolve an integrated ecosystem while ensuring alignment with enterprise architecture, data strategy, privacy, and governance standards. Your daily work involves defining architecture across customer data, identity, segmentation, personalization, web experiences, social engagement, and activation. You will design integrations between CRM, MDM, consent platforms, and analytics solutions to enable unified customer profiles. The role requires expertise in Adobe Experience Platform tools, specifically RT-CDP, Adobe Journey Optimizer, and Customer Journey Analytics. Key technical competencies include event-driven architectures, APIs, and cloud-based data platforms. You will solve complex problems regarding real-time orchestration and multi-channel engagement within the pharmaceutical domain to translate business requirements into scalable technical solutions and measurable activation outcomes for diverse digital channels.

Skills

Adobe Experience Platform RT-CDP Adobe Journey Optimizer Customer Journey Analytics CRM MDM Event-Driven Architecture MarTech Identity Resolution Web Analytics Solution Architecture

What you'll do

  • Design end-to-end omnichannel architectures that align with business goals and enterprise standards.
  • Establish customer data models, identity frameworks, and integration patterns for unified customer profiles.
  • Architect and guide the implementation of Adobe Experience Platform tools including RT-CDP, Journey Optimizer, and Customer Journey Analytics.
  • Manage non-functional requirements such as performance, scalability, security, and compliance across all systems.
  • Design integrations between CRM, MDM, consent platforms, and web/mobile event data.
  • Create reusable audience and journey frameworks to enable real-time segmentation and personalization.
  • Develop and maintain the omnichannel architecture roadmap while evaluating emerging technologies for improvement.
  • Translate complex technical concepts into actionable solutions for both business and technical stakeholders.

What we're looking for

  • Must have a bachelor's degree.
  • 7+ years of experience in Solution Architecture, Customer Data Platforms (CDPs), Marketing Technology, or Omnichannel ecosystems.
  • Experience designing customer data, identity, integration, and activation architectures across CRM, CDPs, and engagement platforms.
  • Experience with Customer Data Platforms (CDPs) and omnichannel engagement platforms, preferably Adobe Experience Platform (preferred).
  • Experience integrating CRM, MDM, consent, analytics, and activation platforms.
  • Strong understanding of event-driven architectures, APIs, and cloud-based data platforms.
  • Experience in the Pharmaceutical domain is a plus.
  • Experience with web analytics, web personalization, social engagement, and digital activation channels is highly desirable (preferred).

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