Trust & Safety Program Manager, Financial Fraud

What you'll do

• Lead the end-to-end lifecycle of complex fraud prevention and risk mitigation features from concept to launch.
• Translate business needs and regulatory mandates into precise technical specifications for engineering teams.
• Plan, scope, and prioritize fraud prevention initiatives on the product roadmap.
• Identify gaps in current fraud controls and conduct risk assessments to propose innovative solutions.
• Serve as the primary liaison between technical teams and business stakeholders to manage expectations and resolve conflicts.
• Monitor global fraud trends and payment technologies to proactively identify emerging risks.
• Ensure all fraud solutions comply with legal regulations and internal privacy principles.
• Make data-driven decisions to balance risk mitigation with business objectives and user experience.

What we're looking for

• Bachelor's degree in Finance, Economics, Mathematics, Statistics, or a related quantitative field.
• 3+ years of professional experience in risk management, fraud prevention, or trust and safety.
• Experience in the digital payments, credit, or fintech industry (preferred).
• Strong analytical skills to extract insights from large, complex datasets to identify fraud trends and assess financial risk.
• Hands-on proficiency with data visualization tools.
• Demonstrated experience working with Product, Engineering, Data Science, and Compliance teams to implement risk mitigation strategies.
• Master’s degree or MBA (preferred).
• Certifications in fraud examination (e.g., CFE, CPFPP), risk management, or project management (preferred).
• 5+ years of technical program management experience in consumer-facing financial services, payments, or fraud prevention (preferred).