Telephony Systems Administrator

AT&T

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
Columbia, MD
Salary
$89,200–$129,400 / yr
Posted
10 days ago
Freshness
Confirmed live yesterday
Closes
Jan 31, 2027

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $143k
This role $109k
$79k $185k
below market most similar roles pay here above market

This role pays less than 79% of similar roles. Most pay $111,950–$174,700 — the blue band above. At the midpoint, this role pays about $109k versus about $143k for comparable roles.

Based on 240 similar postings.

Employer

About AT&T

AT&T is a US-based telecommunications company providing wireless, broadband, and fiber internet service along with phone and connectivity products for consumers and businesses.

AT&T currently has 100 open roles on FindRole.

Listed pay typically runs $98,100–$196,172 across 90 roles with salary data.

Most-posted roles

View all roles at AT&T

At a glance

TL;DR · Telephony Systems Administrator

The Telephony Systems Administrator (SA1.5) (Government) joins the RIS I team to support critical communications infrastructure and regional IT services. This role involves providing overall system administration for an enterprise-wide Cisco Unified Communications Manager and related systems. Key responsibilities include planning regular maintenance tasks, maintaining configuration documentation, and designing corporate dial plans and traffic routes for voice network structures. The administrator will monitor voice systems for performance and SLA attainment while providing break/fix support for telecommunications systems. Required technical skills include experience with TDM and VOIP systems like Nortel Meridian and Cisco Unified Call Manager, as well as H.323, SIP, Cisco UCS platforms, virtualization, and ESXi. The role addresses the technical problem of maintaining reliable, compliant, and secure communications for customer operations.

What you'll do

  • Provide overall system administration for enterprise-wide Cisco Unified Communications Manager and related systems.
  • Plan and execute regular maintenance tasks including system updates and upgrades.
  • Maintain current and accurate documentation of all system configurations.
  • Design, administer, and analyze corporate dial plans and traffic routes for voice network structure.
  • Monitor voice systems for performance metrics and SLA attainment.
  • Provide technical support for lower-tier break/fix resolution and move/add/change/deactivation requests.

What we're looking for

  • TS/SCI security clearance with polygraph is required.
  • Bachelor’s degree in Math, Science, Engineering, Statistics, Engineering Management, or a related discipline is required.
  • Five (5) years of additional SA experience may be substituted for a Bachelor’s degree.
  • Seven (7) years of experience as an SA in programs and contracts of similar scope, type, and complexity is required.
  • Experience with configuration and administration of common TDM and VOIP telephone call manager systems, such as Nortel Meridian and Cisco Unified Call Manager, is required.
  • Large-scale implementation experience with Cisco Voice in a multi-cluster environment and data networking infrastructure is required.
  • Working knowledge of H.323 and SIP is required.
  • Familiarity with Cisco UCS platforms, voice gateways, virtualization, and ESXi is required.
  • DoD 8570 IAM Level 2 is required.

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