This listing doesn't post a salary. Most similar roles pay
$114,000–$154,700.
Based on 240 similar postings.
Employer
About Jack Henry & Associates
Jack Henry & Associates is a US-based financial technology company providing core processing, payment, and digital banking software and services to banks and credit unions.
Jack Henry & Associates currently has
43 open roles
on FindRole.
Listed pay typically runs
$86,925–$126,725
across 10 roles with salary data.
The Technical Support Engineer II serves as a primary technical contact for financial institutions during ATM conversions, production deployments, and implementation phases. This role involves managing project lifecycles from kickoff to turnover, where you will perform ATM configurations, conduct connectivity and transaction testing, and troubleshoot hardware, software, and processing issues. You will be responsible for creating technical documentation, providing settlement training to clients, and coordinating custom service requests in a fast-paced environment. The ideal candidate possesses at least two years of experience in technical support or systems engineering and proficiency with Microsoft Office applications. Key competencies include troubleshooting computer networking, managing multiple priorities, and resolving complex issues within banking and payment processing environments. Specialized knowledge in ATM software platforms, transaction processing, and financial services is highly valued for this role.