This role pays less than
94%
of similar roles. Most pay
$113,925–$152,150
— the shaded band above.
At the midpoint, this role pays about
$91k
versus about
$133k
for comparable roles.
Based on 240 similar postings.
Employer
About Flywire
Flywire is a global payments enablement and software company specializing in high-stakes, complex payment verticals including education, healthcare, travel, and B2B, processing international payments across 240 countries. Industry: Financial Technology & Global Payments
Flywire currently has
18 open roles
on FindRole.
Listed pay typically runs
$81,000–$101,000
across 9 roles with salary data.
The Technical Support Engineer II joins a team providing support for Student Financial Services, eStore, and TPI products across the U.S. and Canada. This role involves managing and resolving customer and departmental tickets while ensuring strict adherence to SLA requirements. You will perform deep research using web-based products and command-line tools to isolate complex issues, translate technical problems into clear explanations for clients, and serve as a bridge between customers and engineering teams. A core component of the role is leveraging AI tools like Claude and Gemini to automate workflows, maintain internal repositories, and streamline communications. Required skills include experience with MySQL, Regular Expressions, and SaaS web applications. The technical stack includes Java, HTTP/SFTP protocols, Zendesk, Jira, Confluence, SumoLogic, and Looker to solve complex problems within the payments industry.