This role pays less than
94%
of similar roles. Most pay
$113,925–$154,100
— the shaded band above.
At the midpoint, this role pays about
$91k
versus about
$134k
for comparable roles.
Based on 240 similar postings.
Employer
About Flywire
Flywire is a global payments enablement and software company specializing in high-stakes, complex payment verticals including education, healthcare, travel, and B2B, processing international payments across 240 countries. Industry: Financial Technology & Global Payments
Flywire currently has
22 open roles
on FindRole.
Listed pay typically runs
$81,000–$101,000
across 11 roles with salary data.
The Technical Support Engineer II joins a team providing support for Student Financial Services, eStore, and TPI products across the U.S. and Canada. This role involves managing and resolving customer tickets within strict SLA requirements while performing deep research using web-based products and command-line tools to isolate complex issues. The engineer serves as a critical liaison between customers and engineering teams, translating technical problems into clear communications via email or phone. A core component of the role is leveraging AI tools like Claude and Gemini to automate workflows, maintain internal knowledge bases, and streamline investigations. Required skills include experience with MySQL, Regular Expressions, and SaaS web applications. The candidate will utilize a tech stack including Java, HTTP/SFTP protocols, Zendesk, Jira, Confluence, SumoLogic, and Looker to solve problems within the payments industry.