This role pays less than
94%
of similar roles. Most pay
$113,925–$154,100
— the shaded band above.
At the midpoint, this role pays about
$91k
versus about
$134k
for comparable roles.
Based on 240 similar postings.
Employer
About Flywire
Flywire is a global payments enablement and software company specializing in high-stakes, complex payment verticals including education, healthcare, travel, and B2B, processing international payments across 240 countries. Industry: Financial Technology & Global Payments
Flywire currently has
22 open roles
on FindRole.
Listed pay typically runs
$81,000–$101,000
across 11 roles with salary data.
The Technical Support Engineer II joins the support team to manage daily operations for Student Financial Services, eStore, and TPI products across North America. This role involves managing and resolving customer tickets within strict SLA requirements while investigating complex issues using web-based products and command-line tools. A core component of the position is leveraging AI tools like Claude and Gemini to automate workflows, maintain internal knowledge bases, and streamline client communications. The successful candidate will act as a bridge between customers and engineering teams to resolve technical problems and propose product enhancements. Required skills include experience with MySQL, Regular Expressions, and SaaS web applications. Technical proficiency in Java, HTTP/SFTP protocols, Zendesk, Jira, Confluence, SumoLogic, and Looker is essential for navigating the payment industry's complex technical landscape.