Technical Program Manager, Link

What you'll do

• Define programs for payment, identity, and consumer finance initiatives by scoping objectives and success criteria.
• Apply prioritization frameworks to drive high-velocity decisions that avoid creating downstream technical debt.
• Identify risks across cross-functional workstreams and develop proactive plans to mitigate or prevent recurrence.
• Translate consumer and merchant needs into clear program objectives for engineering and product teams.
• Serve as the connective tissue between Link sub-teams and peer organizations to ensure goal clarity.
• Develop and adapt a product development strategy to define programs with measurable outcomes.
• Partner with engineering leads to navigate technical challenges in payment flows, identity, and fraud models.

What we're looking for

• 10+ years of product management or technical program management experience, including managing programs across all phases of software development.
• Proven track record of defining and executing complex programs across multiple functions in consumer-facing or payments products.
• Excellent written and verbal communication skills with the ability to establish strong relationships with stakeholders and senior leaders.
• Proven ability to navigate ambiguity, bring rapid clarity to multi-stakeholder problems, and drive teams toward effective solutions.
• Working knowledge of API design and high-level system architecture to partner with engineering teams on program delivery.
• Experience working on consumer network products, digital wallets, or payments platforms at scale (preferred).
• Familiarity with fraud and risk systems, identity verification, or financial compliance in a consumer product context (preferred).
• Experience working across payments infrastructure and consumer-facing product teams simultaneously (preferred).