Technical Product Support Engineer - RF systems (HW and FW)

Applied Materials

Quick summary

Work type: On-site
Location: Rochester, NY · Santa Clara, CA · Austin, TX
Salary: $116,000–$159,500 / yr
Posted: 1 day ago
Nearby: 99+ roles within 25 mi

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $173k

This role $138k

$105k most similar roles pay here $217k

This role pays less than 83% of similar roles. Most pay $153,100–$193,500 — the shaded band above. At the midpoint, this role pays about $138k versus about $173k for comparable roles.

Based on 240 similar postings.

Employer

About Applied Materials

Applied Materials is the world''s largest supplier of equipment, services, and software for the semiconductor and display industries, enabling the production of chips and advanced displays. Industry: Semiconductor Equipment

Applied Materials currently has 87 open roles on FindRole.

Listed pay typically runs $140,000–$192,500 across 87 roles with salary data.

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View all roles at Applied Materials

At a glance

TL;DR · Technical Product Support Engineer - RF systems (HW and FW)

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This senior-level position within a high-tech engineering team requires expertise in RF systems and embedded firmware design to support new product introductions and resolve critical customer issues. Day-to-day responsibilities include driving failure analysis, providing third-level escalation for hardware and software stability issues, and initiating Engineering Change Orders (ECOs). The role involves extensive data analysis using tools like MATLAB or Python, developing test scripts with Robot Framework or Pytest, and ensuring field implementation through on-site training. Candidates should have 7-10 years of experience in electrical engineering or a related field, proficiency in C/C++ for embedded firmware development, and knowledge of industrial communication standards such as EtherCAT. The role demands strong problem-solving skills, the ability to lead projects independently, and frequent travel up to 25% domestically.

Skills

Python MATLAB RF systems Robot Framework Pytest C C++ RTOS EtherCAT

What you'll do

Drives failure analysis to resolve long-term technical issues and improve product design.
Provides third-level escalation support for hardware and software stability issues.
Initiates and reviews Engineering Change Orders (ECOs) to ensure data supports fixes.
Supports Alpha and Beta sites by installing, operating, calibrating new designs or tools.
Generates system performance reports including MTBF, MTBI, and availability metrics.
Organizes on-site training for early learning shipments and new product introductions.

What we're looking for

Bachelor's Degree in Electrical Engineering, Computer Engineering, or Computer Science required.
7 to 10 years of experience in RF systems (hardware and firmware).
Proficient in troubleshooting hardware issues at component level.
Experience with data analysis using MATLAB, Python, or similar tools.
Knowledge of C/C++ development for embedded firmware design with RTOS.
Ability to lead functional teams or projects independently.
Skilled in delivering presentations to internal and external customers.

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