Staff, Technology Operations – Customer Experience, Discovery & Growth

Walmart

Quick summary

Work type
On-site
Location
Bentonville, ARBellevue, WASunnyvale, CA
Salary
$90,000–$180,000 / yr
Posted
12 days ago
Nearby
99+ roles within 25 mi

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $192k
This role $135k
$73k most similar roles pay here $246k

This role pays less than 94% of similar roles. Most pay $161,500–$221,750 — the shaded band above. At the midpoint, this role pays about $135k versus about $192k for comparable roles.

Based on 237 similar postings.

Employer

About Walmart

Walmart Inc. is the world''s largest retailer by revenue, operating a chain of hypermarkets, discount department stores, and grocery stores, as well as a growing e-commerce presence through Walmart.com. Industry: General Merchandise & Grocery Retail

Walmart currently has 188 open roles on FindRole.

Listed pay typically runs $110,000–$220,000 across 182 roles with salary data.

Most-posted roles

View all roles at Walmart

At a glance

TL;DR · Staff, Technology Operations – Customer Experience, Discovery & Growth

Apply Now Log in to save

The Staff Technology Operations role within Customer Experience, Discovery & Growth focuses on enhancing customer acquisition and engagement across digital commerce platforms by partnering with Product, Engineering, Merchandising, Marketing, Analytics, and Operations teams. This leader will drive strategic initiatives to optimize the customer journey from homepage experiences through checkout, requiring expertise in business strategy, operational excellence, and technology program leadership. Key responsibilities include leading cross-functional programs to improve product discovery, conversion rates, ordering experience, traffic growth, and promotional strategies while leveraging data analytics for informed decision-making. Ideal candidates have extensive experience in ecommerce environments and possess strong analytical skills, stakeholder management abilities, and familiarity with digital marketing channels and experimentation platforms like A/B testing tools.

Skills

Tableau Looker Adobe_Analytics Google_Analytics A/B_Testing SEM Display_Advertising Promotional_Campaigns Homepage_Optimization Product_Discovery Conversion_Funnel_Management Digital_M merchandising Ecommerce_Customer_Journeys KPI_Definition Data_Analytics Business_Insights Program_Governance Stakeholder_Communication Operational_Excellence Automation Continuous_Improvement

What you'll do

  • Lead strategic initiatives to improve end-to-end customer experience across digital channels.
  • Develop strategies to enhance product discovery, relevance, and customer engagement.
  • Optimize checkout flows and cart experiences to simplify ordering processes.
  • Partner with marketing teams to drive customer acquisition through digital channels.
  • Manage large-scale cross-functional programs involving technology and business stakeholders.

What we're looking for

  • 8+ years of experience in ecommerce, technology operations, or related fields.
  • Proven leadership in large-scale cross-functional initiatives involving technology and business stakeholders.
  • Strong understanding of ecommerce customer journeys, homepage optimization, and product discovery.
  • Experience with digital marketing channels including SEM, display advertising, and on-site merchandising.
  • Excellent analytical skills and ability to translate insights into actionable business outcomes.
  • Expertise in managing stakeholder relationships and executive communication.

Related searches

More Staff jobs Staff jobs in Bentonville All jobs at Walmart

More like this

Similar roles

(USA) Staff, Technology Operations - Monetization, Pricing & Financial Operations

Walmart

Bentonville, AR +1 12 days ago $90,000–$180,000
Financial Modeling Pricing Strategy Revenue Operations PL Management Business Case Development Cross-Functional Leadership Structured Problem Solving Risk Management Technology Integration Enterprise Financial Systems ASC 606 Marketplace Facilitator Tax Requirements Indirect Tax ERP Platforms Walmart Values WCAG 2.2 AA Standards
Save

Senior Manager, Technology Operations

Walmart

Hoboken, NJ +1 4 days ago $108,000–$216,000
Python SQL Kubernetes AWS Terraform CI/CD Docker Prometheus Grafana PostgreSQL Git Jira Confluence Scrum Agile
Save

Senior Manager, Technology Operations - Marketplace Business Development & Seller Growth

Walmart

Bentonville, AR +1 12 days ago $90,000–$180,000
ecommerce marketplace platforms business development partnership management seller acquisition category management program leadership international expansion cross-functional team management analytical skills strategic thinking problem-solving executive communication stakeholder management advertising strategy seller economics cost optimization Walmart Marketplace Amazon eBay Alibaba Mercado Libre Flipkart
Save

Group Director, Technology Operations

Walmart

Bentonville, AR 10 days ago $160,000–$320,000
AI ComputerVision RFID LocationServices DigitalShelfLabels InventoryManagement Automation CloudServices CI/CD Python JavaScript SQL PostgreSQL Kubernetes AWS Terraform Docker Prometheus Grafana
Save

Technology Manager – Customer Experience & Digital Contracting

Johnson & Johnson

Remote (Us160 Nj Raritan - 1003 Us Highway 202 N, US) 60 days ago $102,000–$177,100
Digital_Contracting SAP_Commerce Model_N APIs event_driven_systems cloud_architectures CI/CD Infrastructure_as_Code LLMs RAG_patterns security_compliance healthcare_regulations HIPAA GDPR PMP ITIL Python PostgreSQL Kubernetes AWS Terraform
Remote
Save

Staff Product Manager, Operations

Intuit

Mountain View, CA 2 days ago $188,500–$255,000
AI LLMs vibe coding KPIs CI/CD Automation Release Management Feedback Loops Scalability Data Aggregation Product Roadmap Technical Descriptions Customer Feedback Early Access Programs Churn Signals Operational Excellence
Save