Staff IT Engineer

Circle

Actively hiring
San Francisco, CA · Atlanta, GA · Austin, TX · Boise, ID · Boston, MA · Charlotte, NC · Chicago, IL · Columbus, OH · Dallas, TX · Houston, TX · Kansas City, MO · Los Angeles, CA · Miami, FL · Minneapolis, MN · Nashville, TN · New York, NY · Philadelphia, PA · Phoenix, AZ · Portland, OR · Raleigh, NC · Salt Lake City, UT · San Diego, CA · Seattle, WA · Tampa, FL · Toronto, ON · Vancouver, BC · Washington, DC Posted 21 days ago $140,000–$185,000 / year
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At a glance

AI generated

TL;DR

As a Staff IT Engineer on Circle’s IT Support team, you will lead the evolution of enterprise IT systems and infrastructure by scaling critical platforms such as endpoint management, mobile device management, and ServiceNow ITSM. Your daily tasks include driving AI and automation initiatives with tools like Workato and n8n, managing corporate devices using Iru (formerly Kandji), and leading the design and governance of ServiceNow workflows and service catalogs. You will also provide L3 support for complex incidents, use data to improve operational efficiency, and partner with IT leadership to mature Incident, Problem, and Change Management processes. This role requires 7+ years of experience in enterprise SaaS and IT systems, expertise in macOS fleet management, hands-on ServiceNow ITSM administration, MDM solutions like Iru and Workspace ONE, and a proven track record of leading technical initiatives in secure environments.

Skills

ServiceNow Iru Workspace ONE MDM Workato n8n AI Kubernetes Terraform CI/CD macOS Windows Python SQL ITIL DevOps SaaS AWS GCP Azure

What you'll do

  • Drive AI and automation initiatives using Workato, n8n, and AI coding assistants.
  • Manage global fleet of corporate devices for patching and vulnerability remediation.
  • Lead design, build, and governance of ServiceNow ITSM platform including workflows.
  • Provide L3 escalation support for complex incidents with root cause analysis.
  • Use data to improve KPIs, identify automation opportunities, and enhance efficiency.

What we're looking for

  • 7+ years of experience supporting enterprise SaaS and IT systems globally.
  • Deep expertise in managing macOS fleets at scale with knowledge of Windows environments.
  • Hands-on experience with ServiceNow ITSM for workflow development and platform administration.
  • Strong experience with MDM solutions like Iru (Kandji) and Workspace ONE.
  • Proven ability to lead complex technical initiatives and improve IT systems and processes.
  • Experience in highly secure, regulated environments with attention to detail.
  • Demonstrated capability to provide executive-level IT support professionally.

Market check

Salary context

This $140,000–$185,000 range sits above 15% of similar postings on FindRole.

Peer median band

$143,000–$244,000

Median floor and ceiling across peers.

Typical midpoint (25–75%)

$165,000–$214,500

Middle half of comparable postings.

Based on 240 comparable postings.

* 240 is the maximum number of comparable postings sampled.

Employer

About Circle

Circle is a global financial technology firm and the principal operator of USD Coin (USDC), a leading stablecoin, providing cross-border payments and digital currency infrastructure for businesses. Industry: Financial Technology & Digital Currency

Circle currently has 17 open roles on FindRole.

Listed pay typically runs $185,000–$237,500 across 17 roles with salary data.

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