Staff App Ops Engineer

Intuit

Confirmed live 2 days ago High trust

Quick summary

Work type
On-site
Location
New York, NY
Posted
42 days ago
Freshness
Confirmed live 2 days ago

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Salary context

How this pay compares to similar roles

Similar $216k
$151k most similar roles pay here $274k

This listing doesn't post a salary. Most similar roles pay $181,875–$250,000.

Based on 240 similar postings.

Employer

About Intuit

Intuit is a financial software company known for products like TurboTax, QuickBooks, Mint, and Credit Karma, helping consumers and small businesses manage their finances and taxes. Industry: Financial Software & Technology

Intuit currently has 174 open roles on FindRole.

Listed pay typically runs $202,500–$274,000 across 152 roles with salary data.

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At a glance

TL;DR · Staff App Ops Engineer

As a Staff App Ops Engineer on the Fintech Systems Engineering and Operational Excellence team, you will drive operational excellence and site reliability to maintain an always-on fintech platform. You will be responsible for owning reliability at scale for distributed systems on AWS, architecting cloud-native data systems, and building AI-powered AIOps tools for automated remediation. Your daily work involves leading incident response, championing resiliency practices like chaos engineering and disaster recovery, and automating manual steps to reduce developer toil. You will utilize a modern programming language such as Go, Java, Python, or Ruby alongside technologies including Kubernetes, Docker, ArgoCD, and observability tools like Splunk, Wavefront, AppDynamics, and Prometheus. This role addresses the technical challenge of maintaining high-availability infrastructure for millions of users while managing complex cross-team initiatives to ensure seamless financial service delivery.

What you'll do

  • Drive operational excellence for distributed systems on AWS to ensure high availability for millions of users.
  • Architect highly available, secure, and performant cloud-native data infrastructure at scale.
  • Design and ship AI-powered tools to automatically detect, triage, and remediate system issues.
  • Lead incident response and production support as part of an on-call rotation to resolve critical issues.
  • Champion resiliency practices including chaos engineering, FMEA validation, and disaster recovery runbooks.
  • Improve observability by implementing advanced monitoring and resolution techniques to reduce MTTR.
  • Automate manual operational steps to reduce developer toil and streamline standard operating procedures.
  • Lead complex cross-team initiatives by managing dependencies and risks to deliver large-scale programs.

What we're looking for

  • 8+ years of hands-on development and operational experience building infrastructure in AWS.
  • Deep expertise in at least one SRE discipline such as automation, monitoring, DevOps, or cloud operations.
  • Expertise in AWS and Kubernetes including high-availability architectures, DR strategies, Docker, and ArgoCD.
  • Proficiency in a modern programming language like Go, Java, Python, or Ruby for application development and automation.
  • Extensive experience in observability and performance tuning using tools like Splunk, Wavefront, AppDynamics, Prometheus, or distributed tracing.
  • Strong grasp of SSDLC and CI/CD pipelines to build and evolve them safely at scale.
  • Proven technical leadership with a track record of driving initiatives independently.
  • Sharp production diagnostic skills to resolve pre-production and production issues under pressure.

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